Technical Operations Specialist
Company: ADP
Location: Alpharetta
Posted on: May 8, 2022
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Job Description:
ADP is hiring a Technical Operations SpecialistAre you ready to
grow your career and be part of a team at an established,
respected, global company? Do you like a fast-paced, collaborative
environment where no two days are alike?Are you able to understand
and explain technical issues?Have you ever wanted to work 'in the
cloud' within the Data Center supporting thousands of devices and
connection points? Well, this may be the role for you. Ready to
make your mark?In this role, you will be part of a team that
maintains the lifecycle of the physical hardware that supports
ADP's cloud-based payroll, tax, HR, and benefits solutions to help
our customers save time, stay compliant, and manage costs. No two
days are the same. You will work alongside a team of passionate,
creative engineers and incident managers whose primary goal is the
timely restoration of services, alleviating any downstream impacts
to ADP associates and clients who employ one to millions of
employees.From implementation to decommission, you'll spend your
days planning & supporting the lifecycle of they physical layer of
all technologies and platforms such as network, storage,
mainframe.To thrive in this technical operations career, you must
have a strong technical aptitude of common components of physical
layer such as cabling, terminology and industry trends. You'll use
your expertise to guide troubleshooting efforts with a laser focus
on restoring services while clearly communicating across a broad
audience of technologists and varying degrees of technical
aptitude. Like what you see? Apply now!Learn more about ADP at
tech.adp.com A little about ADP: We are a global leader in HR
technology, offering the latest AI and machine learning-enhanced
payroll, tax, HR, benefits, and much more. We believe our people
make all the difference in cultivating an inclusive, down-to-earth
culture that welcomes ideas, encourages innovation, and values
belonging. A global Best Places to Work, DiversityInc Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more, ADP has a deep commitment to diversity, equity,
and inclusion. Learn more about ADP's commitment on our YouTube
channel:http://adp.careers/DEI_Videos WHAT YOU'LL DO:Here's what
you can expect on a typical day in the life of a Technology
Operations Specialist at ADP. The DC hardware team consists of -20
individuals. Team members are spread across several shifts
including day, night, and weekend shifts, and three sites (DC0, DC1
and DC2). Team consists of DC Operations (IT hotline/break/fix),
and DC Planning. Daily Huddles. You'll start each day with a daily
huddle, working in a team to understand responsibilities, identify
any issues, and communicate priorities. Hotline Support. Receive
calls from various groups and vendors regarding faulty service or
equipment alerts. Variety of work. There is no typical day. You
could be working on anything from installing physical device,
preparing for new builds, repairing servers, or installing cables.
Learning. The DC team supports thousands of devices, there's always
opportunity to learn new technology with a "figure it out"
mentality. Challenges. You're comfortable working on products with
tech that has never been used before. Inevitable challenges will
arise, and we'll rely on you to look for a solution.Experience. You
have 3-5 years of experience in relevant skills gained and
developed in the same or similar role.
Keywords: ADP, Alpharetta , Technical Operations Specialist, IT / Software / Systems , Alpharetta, Georgia
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