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Technical Operations Specialist

Company: ADP
Location: Alpharetta
Posted on: May 8, 2022

Job Description:

ADP is hiring a Technical Operations SpecialistAre you ready to grow your career and be part of a team at an established, respected, global company? Do you like a fast-paced, collaborative environment where no two days are alike?Are you able to understand and explain technical issues?Have you ever wanted to work 'in the cloud' within the Data Center supporting thousands of devices and connection points? Well, this may be the role for you. Ready to make your mark?In this role, you will be part of a team that maintains the lifecycle of the physical hardware that supports ADP's cloud-based payroll, tax, HR, and benefits solutions to help our customers save time, stay compliant, and manage costs. No two days are the same. You will work alongside a team of passionate, creative engineers and incident managers whose primary goal is the timely restoration of services, alleviating any downstream impacts to ADP associates and clients who employ one to millions of employees.From implementation to decommission, you'll spend your days planning & supporting the lifecycle of they physical layer of all technologies and platforms such as network, storage, mainframe.To thrive in this technical operations career, you must have a strong technical aptitude of common components of physical layer such as cabling, terminology and industry trends. You'll use your expertise to guide troubleshooting efforts with a laser focus on restoring services while clearly communicating across a broad audience of technologists and varying degrees of technical aptitude. Like what you see? Apply now!Learn more about ADP at A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. A global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more, ADP has a deep commitment to diversity, equity, and inclusion. Learn more about ADP's commitment on our YouTube channel: WHAT YOU'LL DO:Here's what you can expect on a typical day in the life of a Technology Operations Specialist at ADP. The DC hardware team consists of -20 individuals. Team members are spread across several shifts including day, night, and weekend shifts, and three sites (DC0, DC1 and DC2). Team consists of DC Operations (IT hotline/break/fix), and DC Planning. Daily Huddles. You'll start each day with a daily huddle, working in a team to understand responsibilities, identify any issues, and communicate priorities. Hotline Support. Receive calls from various groups and vendors regarding faulty service or equipment alerts. Variety of work. There is no typical day. You could be working on anything from installing physical device, preparing for new builds, repairing servers, or installing cables. Learning. The DC team supports thousands of devices, there's always opportunity to learn new technology with a "figure it out" mentality. Challenges. You're comfortable working on products with tech that has never been used before. Inevitable challenges will arise, and we'll rely on you to look for a solution.Experience. You have 3-5 years of experience in relevant skills gained and developed in the same or similar role.

Keywords: ADP, Alpharetta , Technical Operations Specialist, IT / Software / Systems , Alpharetta, Georgia

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