Technical Consultant II

Company: Experis
Location: Alpharetta
Posted on: May 9, 2022

Job Description:

Key Responsibilities:* Ability to gather and understand client technical requirements in the scope of an implementation project* Work with project team on functional components of the implementation project including product development, configuration and testing* Understanding of banking & deposit operations* Assist technical impact analysis of customer specific configurations* Document all pertinent technical requirements information for all implementations in Technical Requirement Definition documents and High-Level Design/Process documents.* Advanced SQL, Java/.Net and PowerShell scripting languages* Experience with Application Programming Interfaces (APIs) and Single Sign On (SSO)* High database competencies, including understanding architecture, handling large amounts of data, setup-deployment capabilities, and troubleshooting* Experience with analyzing datasets and drawing conclusions, or supporting testing initiatives* Advanced understanding and experience with hosted or ASP environments, including the ability to direct and instruct software deployments and manage datacenter teams* Troubleshooting object-oriented source code, including closely working with development to resolve issues and solve problems* Selection, documentation, and testing of file transmission protocols* Support customer testing initiatives, including QA activities, business validation, and other testing duties as required* Experience with version control of documents and the ability to organize and update effectively and including other administrative tasks as needed* Experience with post-implementation client support or production support, including researching and proactively addressing client issues* Provide upper-level support for production processing issues in hosted and on-premises environments* Liaise closely with Product and Development teams to provide input and receive continual training* Work with Product and Development teams to come up with appropriate approaches for product integration* Perform other duties as requiredPrimary Traits & Competencies:* Ability to understand technical requirements and challenges with a working knowledge of compliance in the financial services industry* Experience in discussing and analysing technical topics with both technical and non-technical personnel, internally and externally* Creativity in identifying and implementing efficient and scalable implementations to meet technical requirements* Capability to understand situations that are less than fully defined and detailed, exhibiting the ability to bring clarity to ambiguous situations* Experience in adhering to or improving procedures and processes required for the effective implementation of projects* Ability to multi-task and prioritize to accomplish workload efficiently* Ability to work effectively with a diverse group of internal and external stakeholders* Comfortable in a fast-paced high-energy environment* Ability to operate and show initiative under minimal supervision* Willingness to cross-train others on best practices and areas of expertise* Demonstrated responsive and proactive communication skills (verbal and written) to succinctly and directly summarize and document issues, projects, protocols and processes including regular submission of clear, standardized reports to management and peers* Excellent communications skills and the ability to interact and provide customer support* Familiarity working with sensitive data and controls* Comfortable with ITIL processes and terminologyQualifications:* Bachelor's degree in Information Technology, Computer Science, or related field* 5 or more years of experience in business technology related projects in an enterprise environment* Experience with Retail Banking/Deposit Operations, a plus* Background in technical analysis and software deployments within a financial/banking environment* Strong experience with implementing software solutions in a hosted environment* Demonstrated ability to document complex step-by-step processes for installation, testing, and deployment* Software automation and scheduling, experience with AutoSys and Control-M a plus* Strong experience with Excel and SQL* Knowledge of data encryption concepts and PGP encryption* Understanding of database structures, including the ability to write and execute SQL queries and interpret data* Windows Server and SQL Server environment expert experience* Server hardware and storage sizing* Windows batch and PowerShell 5 script developmentExpert experience with scheduling or automation tools, compression, and transmission protocols* Ability to utilize and work with reporting tools* Experience with large scope projects with many moving parts and interdependencies* Experience with large scale change efforts and change management* Experience with matrix management of cross-functional processes and teams* Knowledge of project management methods

Keywords: Experis, Alpharetta , Technical Consultant II, IT / Software / Systems , Alpharetta, Georgia