Senior Technical Delivery Lead
Company: Request Technology, LLC
Location: Alpharetta
Posted on: May 11, 2022
|
|
Job Description:
No SPONSORSHIP SENIOR TECHNICAL DELIVERY LEAD SALARY: $120k -
$140k Responsible for leading and coordinating infrastructure and
business projects to support universal Commerce (UCom) which
enables commerce to follow consumers across omni-channel devices
mobile connected cars, IoT devices. You will provide on call
support Software Configuration. You will also be an escalation
point of contact for application support issues, and is required to
be able to handle challenging issues related to supporting various
applications and systems. Participation in an active on-call
rotation is vital to maintaining acceptable levels of service
delivery for clients. As a Sr. Technical Delivery Lead , you can
look forward to: Providing support for the efficient resolution of
IT infrastructure related incidents, service requests and update
service desk management systems accordingly. Responding to
application support customer concerns which involve solving
technical issues and resolving data/configuration issues
Collaborating with multiple internal teams across disparate groups
to resolve client support escalations Build/Maintain documentation
for operational procedures as required Providing after-hours and
on-call support for client service delivery Enforce adherence to
architectural standards/principles, global product-specific
guidelines, usability design standards, etc. Collaborating with
Product Management and Engineering to review software improvements
and provide design feedback Collaborating with peers on complex
projects as required (e.g. data center modifications, build-out for
DR sites.) Serve as a liaison between infrastructure operations and
the vendors to address performance issues or problem analysis and
see them through to resolution Coordinating performance analysis,
recommendations, and improvements within the hosting infrastructure
Translate Business/Technical requirements into High level and
Low-Level Design documents. Determining and detailing complex
software or system functional specifications. Collecting
requirements in close cooperation with Product and other
non-technical staff Reviewing, implementing, and supporting
Enterprise Security solutions including Web Service Security, SSL
Mutual Authentication. Basic Qualifications: Bachelor---s degree 6
years of related IT experience Hands on experience in Systems
Architecture/ Application Integrations/ Application Support/
Application Deployments. Demonstrable experience with Software
Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
Experience with SDLC, Agile development and Waterfall methodologies
Hands on experience in UNIX & shell scripting. Demonstrable
experience implementing web services and web service interfaces
using WSDL, XSD, XML, SOAP/REST frameworks and technologies Strong
user/admin experience with Linux/Unix command line Solid experience
with monitoring systems such as Splunk, App Dynamics. Expertise in
networking protocols, networking and routing strategies Expertise
in reviewing, implementing and supporting Enterprise Security
solutions including Web Service Security, SSL Mutual
Authentication. Experience with Cloud technologies IaaS, PaaS, AWS
(highly recommended) Experience with Mobile Payments (highly
recommended)
Keywords: Request Technology, LLC, Alpharetta , Senior Technical Delivery Lead, IT / Software / Systems , Alpharetta, Georgia
Click
here to apply!
|