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User Experience Technical Design Lead - Remote

Company: TSR Consulting
Location: Alpharetta
Posted on: August 6, 2022

Job Description:

About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients. Mission & Vision We do not believe in building a vision around the company but building a company around our vision, which is simply; Every employee's voice matters, their effort is appreciated, and their talent is rewarded. We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner. Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.User Experience Technical Design Lead - RemoteJob Description Location: Alpharetta, GA Remote: Remote Type: Contract Job #71198 Our client, a global professional services and accountancy firm has an urgent need for a: User Experience Technical Design Lead Remote - East Coast ONLY Contract 3+ years of experience in leading enterprise UX projects., and over 7+ years' experience in UX field. Must be an exceptional listener, an extraordinary problem framer, and exhibit excellent verbal and written communication skills. Be comfortable with a remote working environment and have some level of familiarity using remote collaboration tools like Teams, Miro, etc. Act as a champion of the customer and help stakeholders and partners within the organization to become more familiar with UX practices and principles. Be an expert with Figma, Sketch and other prototyping toolsets and the demonstrated ability to master new tools quickly. Must have a portfolio to share with team The opportunity The Experience Design Lead will be a senior member of our growing Experience Design group within the Enterprise Technology (ET) organization that is part of the Core Business Services (CBS) business unit within the firm. Our Experience Design group is solely focused on improving the overall employee experience of all the firm's employees. Your key responsibilities The Experience Design Lead will be responsible for the experience design efforts across the Enterprise Technology portfolios. They will act as a strategic partner to senior executives who lead the function, helping to define, develop and refine employee experiences related to that area of focus. They will be responsible for directing and managing the work of their teams to ensuring we deliver the best possible experiences for our internal Customers. They will mentor and grow the ability of their team members, helping to develop and retain top UX talent. Skills and attributes for success Work with various strategic partners and internal stakeholders to clearly articulate their problems and define possible solutions. Coordinate and help conduct initial discovery research to elicit the problem statement and identify potential further areas of improvement related to the initial problem statement. Coordinate collection of any existing data points around the problem area, conduct analysis on collected data to help baseline current state, highlight potential solutions, and define success measures. Frame/summarize current state problems quickly using storyboards, experience maps, interactive walkthroughs, service blueprints, etc. Quickly and efficiently build prototypes to help rapidly test potential solutions with our different user segments. Partner with our UX research team to coordinate, conduct, and analyze user research on existing systems and design prototypes. Effectively communicate finalized solutions to delivery teams and follow projects through to completion. Help coordinate feedback on finalized solutions through a collection of defined success metrics as well as through survey feedback with help from our research team. To qualify for the role you must have 3+ years of experience in leading enterprise UX projects., and over 7+ years' experience in UX field - Digital Projects Must be an exceptional listener, an extraordinary problem framer, and exhibit excellent verbal and written communication skills. Be comfortable with a remote working environment and have some level of familiarity using remote collaboration tools like Teams, Miro, etc. Act as a champion of the customer and help stakeholders and partners within the organization to become more familiar with UX practices and principles. Be an expert with Figma, Sketch and other prototyping toolsets and the demonstrated ability to master new tools quickly. Ideally, you'll also have The ability to be a self-starter, quick learner, adaptive partner, and manage your work streams with decreasing overhead from team leadership. Some expertise in service design and service design methodologies Familiarity with conversational interfaces, AI design best practices, and/or AR/VR design work.

Keywords: TSR Consulting, Alpharetta , User Experience Technical Design Lead - Remote, IT / Software / Systems , Alpharetta, Georgia

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