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Information Technology Analyst

Company: Kimley-Horn
Location: Alpharetta
Posted on: September 22, 2022

Job Description:

Our Alpharetta, GA office is looking for an IT Analyst to join our regional information technology team.

This individual will work with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Alpharetta office and providing IT helpdesk support to end-users across the region/firm. -Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to do some minimal travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

Bachelor's -Degree in Information Technology/Systems; Computer Science or related field with 0-3 years of experience ORAssociates Degree -in Information Technology/Systems; Computer Science or related field with 3+ years of experienceStrong communication, written, and customer service skills.High aptitude and willingness to learn new technologies.A self-starter that can work with minimal supervision; highly organized. -Provide support on our corporate IT HelpdeskInstall new printers/copiers/plotters and other office equipment.Understand Windows 10 and be able to configure and troubleshoot PC level problems. -Understand basic Windows Active Directory; user accounts and security groups.Install and support enterprise applications.Perform data maintenance and data archiving.Assist with office moves/expansions.Availability to travel.Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamentalHave basic knowledge of Windows Server 2012/2016 printing and file level NTFS permissions.

Keywords: Kimley-Horn, Alpharetta , Information Technology Analyst, IT / Software / Systems , Alpharetta, Georgia

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