Director of Information Technology

Company: City of Alpharetta, Georgia
Location: Alpharetta
Posted on: January 22, 2023

Job Description:

Director of Information Technology Print (http://agency.governmentjobs.com/alpharetta/job_bulletin.cfm?jobID=3843297&sharedWindow=0) Apply Director of Information Technology Salary Depends on QualificationsLocation Alpharetta, GAJob TypeFull timeRemote EmploymentFlexible/HybridDepartmentInformation TechnologyJob Number2022-00085ClosingContinuous

• Description
• Benefits Job SummaryInitial review of applications will be conducted the first week of January, 2023.The starting pay for the position is $150,000 +/- commensurate with knowledge, skills, and experience. Refer to the DIT Recruitment Brochure (https://www.alpharetta.ga.us/docs/default-source/human-resources/other/director-of-information-technology-brochure.pdf?sfvrsn=17f1deab_6) for more information about the position and application requirements (resume, cover letter, etc.). Incomplete applications will not be considered.JOB SUMMARYUnder administrative direction of the City Administrator, plans, directs, manages, and oversees the functions, programs, and operations of the Information Technology Department including all data processing, hardware and software development, network and systems operations including cybersecurity, virtual and cloud technologies, mobile device management, telecommunications, and audio visual systems; establishes and directs the long term goals, policies, and procedures for the department; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the City Administrator.Overview of Duties and ResponsibilitiesEssential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position.
  • Assumes full management responsibility for all Information Technology (IT) Department functions, programs, and operations including all data processing, hardware and software development, network and systems operations including cybersecurity, virtual and cloud technologies, mobile device management, telecommunications, and audio visual systems; provides City management with counsel and direction on the development and integration of all information systems applications, systems, and services to support the strategic plan for the City.
  • Manages the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures.
  • Establishes, within City policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.
  • Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.
  • Plans, directs, and coordinates the IT Department staff work plan; assigns projects; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems.
  • Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
  • Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.
  • Oversees the installation and maintenance of audio-visual technology infrastructure in meeting rooms and other City facilities necessary to support the conduct, recording, and live streaming of the City's public and business meetings
  • In collaboration with management, identifies and analyzes the Citys information services needs; establishes and directs the Citys strategic long-term goals, policies, and procedures according to the Citys changing needs and available technology; provides for a continuous review of current and planned computer systems to identify ways in which information technology can enable change and improvement in the Citys activities, reduce costs and enhance efficiency on a city-wide basis.
  • Directs the preparation and installation of information systems procedures and systems including the design of source documents, technical direction of information processing operations and management reports.
  • Establishes schedules to obtain maximum utilization of equipment and personnel; prepares equipment utilization reports as required.
  • Provides or coordinates training classes in information systems for City personnel as necessary.
  • Researches, reviews, investigates, evaluates, and selects new technologies for current and future business needs including systems equipment, hardware, and software; ensures that all technologies comply with City standards and strategic direction.
  • Directs and administers the Citys telecommunications system including telephony systems, cellular phones, pagers, and voice mail; oversees, monitors, and reviews telecommunications use and bills.
  • Communicates and maintains professional contact with other organizations, research bodies, and vendors concerning information systems applications and equipment.
  • Provides staff assistance to the City Administrator; prepares and presents staff reports and other necessary correspondence.
  • Represents the IT Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations.
  • Oversees Geographic Information Systems (GIS) including planning, equipment and software purchases and training of personnel. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues.
  • Addresses compliance, managing, administering and support 911 technological services including CJJS compliance.
  • Participates on a variety of boards, commissions, and committees.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.
  • Responds to and resolves difficult and sensitive citizen inquiries and complaints.
  • Performs related duties as required or assigned.Knowledge of:
    • Operations, services, and activities of a comprehensive information services program.
    • Advanced principles and practices of computer science, information systems, and telecommunications.
    • Principles of complex network systems security measures, tools, policies, and practices.
    • Theories, concepts, principles, and practices of new and emerging technologies.
    • Concepts, principles, and practices of information system strategic planning.
    • Use, capacity, characteristics and limitations of computer hardware and software.
    • Advanced principles and practices of telephone equipment and networks.
    • Principles and practices of complex database systems and data structures.
    • Principles and practices of program development and administration.
    • Principles and practices of municipal budget preparation and administration.
    • Principles of supervision, training, and performance evaluation.
    • Pertinent federal, state, and local laws, codes, and regulations.
    • Proficiency with personal computers and Microsoft Office.
    • Excellent written and oral speaking skills.Ability to:
      • Manage and direct a comprehensive information services program.
      • Develop and administer departmental goals, objectives, and procedures.
      • Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
      • Research, analyze, and evaluate new service delivery methods and techniques.
      • Select, supervise, train, and evaluate staff.
      • Plan, organize, direct, and coordinate the work of staff.
      • Delegate authority and responsibility.
      • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
      • Analyze and plan for future information technology requirements.
      • Oversee and direct multiple projects.
      • Manage diverse technologies and employees
      • Prepare clear and concise administrative and financial reports.
      • Prepare and administer large and complex budgets.
      • Interpret and apply applicable federal, state, and local policies, laws, and regulations.
      • Identify and respond to sensitive community and organizational issues, concerns, and needs.
      • Communicate clearly and concisely, both orally and in writing.
      • Establish and maintain effective working relationships with those contacted in the course of work.Minimum QualificationsCombination of education and experience sufficient to successfully perform the essential functions of the job qualifies.Required:
        • Bachelors degree from an accredited college or university with major course work in computer science, information systems, business administration or a related field.
        • Ten years of progressively increasing levels of management responsibility and management experience in information management systems, local area computer networks, virtual and cloud technologies, cybersecurity systems, mobile device management, telephone systems, voice, video, and data telecommunication systems, internet and intranet systems and information systems support.
        • Ability to attend occasional meetings outside the regular work (nights and weekends) schedule as needed
        • Possession (or be able to obtain within 30 days of hire) and ability to maintain, a valid drivers licensePreferred:
          • Masters degree in a related field
          • Knowledge of policies, functions and responsibilities of the City and laws, ordinances, rules and regulations affecting the City.
          • Experience in the administration of technical services contracts is highly desirable.
          • Certified Government Chief Information Officer (CGCIO), Certified Microsoft Professional (Network Engineer, Security Administrator, Azure, etc.) is highly desirable. Physical Demands & Work EnvironmentPhysical: Primary functions require sufficient physical ability and mobility to work in an office setting and operate office equipment. Continuous sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. Frequent side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. Occasional squatting, kneeling, and reaching above and at shoulder height; moderate grasping to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment. Hearing: Hear in the normal audio range with or without correction.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Supplemental InformationThis job description does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change.The City of Alpharetta is an Equal Employment Opportunity (EEO) employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications).In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of Citys employees and to the security of the Citys equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.Medical, Dental and VisionMedical: 2 High Deductible Health Plan (HDHP) options (HRA and HSA) with lower monthly costs. Dental: no deductibles. Coverage includes preventive, basic, major restorative, and child orthodontia. Vision: eye care and eyewear (contacts, lenses and frames). Laser correction procedures. FSA: Medical and dependent care.Retirement HealthMedical Coverage: retirees (age 55+ and 10+ yrs. of service) may continue individual coverage up until Medicare eligibility at age 65. Medical Reimbursement: retirees (age 55+ and 15+ yrs. of service) receive a monthly reimbursement benefit as periodically determined by the Pension Board of Trustees.RetirementDefined Contributions 401(a): City contributes 10% of employee's annual base pay. Vested benefit accrued at 20% a year, with full vesting after 5 years of service. Deferred Compensation (457) and Matching Contributions: employees may elect to participate at any time. After 1 year of continuous employment, City matches employee's contributions, up to 5%.Paid Holidays10 City Holidays and 1 Personal Holiday upon hire and every Jan. 1st.Paid Parental Leave2 weeks paid parental leave for birthmother, spouse and adoptive parents (after 1 year of employment).Georgia College Savings (529)Employees can opt to participate in this state-sponsored, tax-advantaged college savings plan.Tuition ReimbursementAfter 1 year of employment, employees may receive tuition reimbursement up to a rate equivalent to 15 credit hours at Georgia State University annually. Reimbursement is based on prior approval, course grades, and annual program funding.Employee Assistance Program (EAP)24/7 assistance. 6 confidential counseling sessions per issue for employee and/or family member.Group Term Life Insurance and AD&DEmployee: 3.5 x annual base pay up to annual maximum. Spouse: $5,000. Child: $2,500. Premiums paid 100% by the City.Disability InsuranceShort-Term Disability: 66.67% of base pay after 14 days of disability. Long-Term Disability: 60% of base pay after 26 weeks of disability. Premiums paid 100% by the City.Paid Time Off (PTO)PTO is provided for rest, recreation, illness and family needs. Hours are accrued bi-weekly.
            • 0.0 - 1.0 yrs of service - 12 days annually
            • 1.1 - 5.0 yrs of service - 18 days annyally
            • 5.1 - 10.0 yrs of service - 24 days annually
            • 10.1 + yrs of service - 27 days annuallyPlease see complete Benefits Summar (http://www.alpharetta.ga.us/docs/default-source/human-resources/benefits/employee-benefits-summary-summary.pdf?sfvrsn=20f3c4ab_6) y for details.Additional Amazing Benefits
              • Employer of Choice. Great work atmosphere.
              • 100% discount on City Recreation & Arts Programs (https://www.alpharetta.ga.us/government/publications/recreation-parks-activity-guides)
              • FREE Wellness Program and Annual Flu Shots
              • Direct Deposit
              • Employee Recognition and Service Awards
              • Bereavement Leave
              • PTO Sell Back DaysFor more information click here (https://www.alpharetta.ga.us/docs/default-source/human-resources/benefits/employee-benefits-summary-summary.pdf?sfvrsn=20f3c4ab_6) for City's Complete Employee Benefits Summary.Benefits are subject to change at any time and based upon funding and approval by City Council. Eligibility, coverage, exclusions and limitations may apply. For specific information please refer to the City's Employee Health Benefits Summary (https://www.alpharetta.ga.us/government/departments/human-resources/resources) , Employee Handbook (https://www.alpharetta.ga.us/government/departments/human-resources/resources.) , or contact Finance Department - Benefits Division.AgencyCity of Alpharetta, GADepartmentInformation Technology Address2 Park Plaza Alpharetta, Georgia, 30009 Websitehttps://www.alpharetta.ga.us/government/departments/information-technology Apply Please verify your email address Verify Email

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