Director of Information Technology
Company: City of Alpharetta, Georgia
Location: Alpharetta
Posted on: January 22, 2023
Job Description:
Director of Information Technology Print
(http://agency.governmentjobs.com/alpharetta/job_bulletin.cfm?jobID=3843297&sharedWindow=0)
Apply Director of Information Technology Salary Depends on
QualificationsLocation Alpharetta, GAJob TypeFull timeRemote
EmploymentFlexible/HybridDepartmentInformation TechnologyJob
Number2022-00085ClosingContinuous
- Description
- Benefits Job SummaryInitial review of applications will be
conducted the first week of January, 2023.The starting pay for the
position is $150,000 +/- commensurate with knowledge, skills, and
experience. Refer to the DIT Recruitment Brochure
(https://www.alpharetta.ga.us/docs/default-source/human-resources/other/director-of-information-technology-brochure.pdf?sfvrsn=17f1deab_6)
for more information about the position and application
requirements (resume, cover letter, etc.). Incomplete applications
will not be considered.JOB SUMMARYUnder administrative direction of
the City Administrator, plans, directs, manages, and oversees the
functions, programs, and operations of the Information Technology
Department including all data processing, hardware and software
development, network and systems operations including
cybersecurity, virtual and cloud technologies, mobile device
management, telecommunications, and audio visual systems;
establishes and directs the long term goals, policies, and
procedures for the department; coordinates assigned activities with
other departments and outside agencies; and provides highly
responsible and complex administrative support to the City
Administrator.Overview of Duties and ResponsibilitiesEssential
functions are the basic job duties that an employee must be able to
perform, with or without reasonable accommodation. The list of
essential functions, as outlined herein, is intended to be
representative of the tasks performed within this classification.
The omission of a function does not preclude management from
assigning essential duties not listed herein if such duties relate
to the position. In addition, specifications are intended to
outline the minimum qualifications necessary for entry into the
class and may not necessarily convey the qualifications of
incumbents within the position.
- Assumes full management responsibility for all Information
Technology (IT) Department functions, programs, and operations
including all data processing, hardware and software development,
network and systems operations including cybersecurity, virtual and
cloud technologies, mobile device management, telecommunications,
and audio visual systems; provides City management with counsel and
direction on the development and integration of all information
systems applications, systems, and services to support the
strategic plan for the City.
- Manages the development and implementation of departmental
goals, objectives, and priorities for each assigned service area;
recommends and administers policies and procedures.
- Establishes, within City policy, appropriate service, and
staffing levels; monitors and evaluates the efficiency and
effectiveness of service delivery methods and procedures; allocates
resources accordingly.
- Assesses and monitors workload, administrative and support
systems, and internal reporting relationships; identifies
opportunities for improvement; directs and implements changes.
- Plans, directs, and coordinates the IT Department staff work
plan; assigns projects; reviews and evaluates work methods and
procedures; meets with key staff to identify and resolve
problems.
- Selects, trains, motivates, and evaluates assigned personnel;
provides or coordinates staff training; works with employees to
correct deficiencies; implements discipline and termination
procedures.
- Oversees and participates in the development and administration
of the department budget; approves the forecast of funds needed for
staffing, equipment, materials, and supplies; approves expenditures
and implements budgetary adjustments as appropriate and
necessary.
- Oversees the installation and maintenance of audio-visual
technology infrastructure in meeting rooms and other City
facilities necessary to support the conduct, recording, and live
streaming of the City's public and business meetings
- In collaboration with management, identifies and analyzes the
Citys information services needs; establishes and directs the Citys
strategic long-term goals, policies, and procedures according to
the Citys changing needs and available technology; provides for a
continuous review of current and planned computer systems to
identify ways in which information technology can enable change and
improvement in the Citys activities, reduce costs and enhance
efficiency on a city-wide basis.
- Directs the preparation and installation of information systems
procedures and systems including the design of source documents,
technical direction of information processing operations and
management reports.
- Establishes schedules to obtain maximum utilization of
equipment and personnel; prepares equipment utilization reports as
required.
- Provides or coordinates training classes in information systems
for City personnel as necessary.
- Researches, reviews, investigates, evaluates, and selects new
technologies for current and future business needs including
systems equipment, hardware, and software; ensures that all
technologies comply with City standards and strategic
direction.
- Directs and administers the Citys telecommunications system
including telephony systems, cellular phones, pagers, and voice
mail; oversees, monitors, and reviews telecommunications use and
bills.
- Communicates and maintains professional contact with other
organizations, research bodies, and vendors concerning information
systems applications and equipment.
- Provides staff assistance to the City Administrator; prepares
and presents staff reports and other necessary correspondence.
- Represents the IT Department to other departments, elected
officials, and outside agencies; coordinates assigned activities
with those of other departments and outside agencies and
organizations.
- Oversees Geographic Information Systems (GIS) including
planning, equipment and software purchases and training of
personnel. Explains, justifies, and defends department programs,
policies, and activities; negotiates and resolves sensitive and
controversial issues.
- Addresses compliance, managing, administering and support 911
technological services including CJJS compliance.
- Participates on a variety of boards, commissions, and
committees.
- Attends and participates in professional group meetings; stays
abreast of new trends and innovations in the field of information
technology.
- Responds to and resolves difficult and sensitive citizen
inquiries and complaints.
- Performs related duties as required or assigned.Knowledge of:
- Operations, services, and activities of a comprehensive
information services program.
- Advanced principles and practices of computer science,
information systems, and telecommunications.
- Principles of complex network systems security measures, tools,
policies, and practices.
- Theories, concepts, principles, and practices of new and
emerging technologies.
- Concepts, principles, and practices of information system
strategic planning.
- Use, capacity, characteristics and limitations of computer
hardware and software.
- Advanced principles and practices of telephone equipment and
networks.
- Principles and practices of complex database systems and data
structures.
- Principles and practices of program development and
administration.
- Principles and practices of municipal budget preparation and
administration.
- Principles of supervision, training, and performance
evaluation.
- Pertinent federal, state, and local laws, codes, and
regulations.
- Proficiency with personal computers and Microsoft Office.
- Excellent written and oral speaking skills.Ability to:
- Manage and direct a comprehensive information services
program.
- Develop and administer departmental goals, objectives, and
procedures.
- Analyze and assess programs, policies, and operational needs
and make appropriate adjustments.
- Research, analyze, and evaluate new service delivery methods
and techniques.
- Select, supervise, train, and evaluate staff.
- Plan, organize, direct, and coordinate the work of staff.
- Delegate authority and responsibility.
- Analyze problems, identify alternative solutions, project
consequences of proposed actions, and implement recommendations in
support of goals.
- Analyze and plan for future information technology
requirements.
- Oversee and direct multiple projects.
- Manage diverse technologies and employees
- Prepare clear and concise administrative and financial
reports.
- Prepare and administer large and complex budgets.
- Interpret and apply applicable federal, state, and local
policies, laws, and regulations.
- Identify and respond to sensitive community and organizational
issues, concerns, and needs.
- Communicate clearly and concisely, both orally and in
writing.
- Establish and maintain effective working relationships with
those contacted in the course of work.Minimum
QualificationsCombination of education and experience sufficient to
successfully perform the essential functions of the job
qualifies.Required:
- Bachelors degree from an accredited college or university with
major course work in computer science, information systems,
business administration or a related field.
- Ten years of progressively increasing levels of management
responsibility and management experience in information management
systems, local area computer networks, virtual and cloud
technologies, cybersecurity systems, mobile device management,
telephone systems, voice, video, and data telecommunication
systems, internet and intranet systems and information systems
support.
- Ability to attend occasional meetings outside the regular work
(nights and weekends) schedule as needed
- Possession (or be able to obtain within 30 days of hire) and
ability to maintain, a valid drivers licensePreferred:
- Masters degree in a related field
- Knowledge of policies, functions and responsibilities of the
City and laws, ordinances, rules and regulations affecting the
City.
- Experience in the administration of technical services
contracts is highly desirable.
- Certified Government Chief Information Officer (CGCIO),
Certified Microsoft Professional (Network Engineer, Security
Administrator, Azure, etc.) is highly desirable. Physical Demands &
Work EnvironmentPhysical: Primary functions require sufficient
physical ability and mobility to work in an office setting and
operate office equipment. Continuous sitting and upward and
downward flexion of neck; fine finger dexterity; light to moderate
finger pressure to manipulate keyboard, equipment controls, and
office equipment; pinch grasp to manipulate writing utensils.
Frequent side-to-side turning of neck, walking, standing, bending,
stooping, pushing/pulling, and twisting at waist; moderate wrist
torque to twist equipment knobs and dials; lifting objects weighing
up to 20 lbs. from below waist to above shoulders and transporting
distances up to 50 yards. Occasional squatting, kneeling, and
reaching above and at shoulder height; moderate grasping to
manipulate reference books and manuals; lifting objects weighing
20-35 lbs. from below waist to above shoulders and transporting
distances up to 50 feet.Vision: See in the normal visual range with
or without correction; vision sufficient to read computer screens
and printed documents and to operate equipment. Hearing: Hear in
the normal audio range with or without correction.The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
the job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Supplemental InformationThis job description does not
constitute an employment agreement between the City of Alpharetta
and employee and is subject to modifications as the needs and
requirements of the position change.The City of Alpharetta is an
Equal Employment Opportunity (EEO) employer. All applicants receive
consideration for employment without regard to race, color,
religion, gender (including identity or expression), marital
status, sexual orientation, national origin, age, disability or any
other protected classification as defined by applicable law (except
as limited by Employee Manual & Benefits Handbook or bona fide
occupational qualifications).In compliance with the Drug-Free
Workplace Act of 1988, the City of Alpharetta is committed to
providing a safe, quality-oriented and productive work environment
consistent with the standards of the community in which it serves.
Alcohol and drug abuse poses a threat to the health and safety of
Citys employees and to the security of the Citys equipment and
facilities. For these reasons, the City is committed to the
elimination of drug and alcohol use and abuse in the
workplace.Title I of the Americans with Disabilities Act (ADA)
protects qualified individuals with disabilities from employment
discrimination. Under the ADA, a person has a disability if they
have a physical or mental impairment that substantially limits a
major life activity. The physical demands described within the job
description are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. In compliance with the ADA, the City of Alpharetta will
provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees
to discuss potential accommodations with the employer.Medical,
Dental and VisionMedical: 2 High Deductible Health Plan (HDHP)
options (HRA and HSA) with lower monthly costs. Dental: no
deductibles. Coverage includes preventive, basic, major
restorative, and child orthodontia. Vision: eye care and eyewear
(contacts, lenses and frames). Laser correction procedures. FSA:
Medical and dependent care.Retirement HealthMedical Coverage:
retirees (age 55+ and 10+ yrs. of service) may continue individual
coverage up until Medicare eligibility at age 65. Medical
Reimbursement: retirees (age 55+ and 15+ yrs. of service) receive a
monthly reimbursement benefit as periodically determined by the
Pension Board of Trustees.RetirementDefined Contributions 401(a):
City contributes 10% of employee's annual base pay. Vested benefit
accrued at 20% a year, with full vesting after 5 years of service.
Deferred Compensation (457) and Matching Contributions: employees
may elect to participate at any time. After 1 year of continuous
employment, City matches employee's contributions, up to 5%.Paid
Holidays10 City Holidays and 1 Personal Holiday upon hire and every
Jan. 1st.Paid Parental Leave2 weeks paid parental leave for
birthmother, spouse and adoptive parents (after 1 year of
employment).Georgia College Savings (529)Employees can opt to
participate in this state-sponsored, tax-advantaged college savings
plan.Tuition ReimbursementAfter 1 year of employment, employees may
receive tuition reimbursement up to a rate equivalent to 15 credit
hours at Georgia State University annually. Reimbursement is based
on prior approval, course grades, and annual program
funding.Employee Assistance Program (EAP)24/7 assistance. 6
confidential counseling sessions per issue for employee and/or
family member.Group Term Life Insurance and AD&DEmployee: 3.5 x
annual base pay up to annual maximum. Spouse: $5,000. Child:
$2,500. Premiums paid 100% by the City.Disability
InsuranceShort-Term Disability: 66.67% of base pay after 14 days of
disability. Long-Term Disability: 60% of base pay after 26 weeks of
disability. Premiums paid 100% by the City.Paid Time Off (PTO)PTO
is provided for rest, recreation, illness and family needs. Hours
are accrued bi-weekly.
- 0.0 - 1.0 yrs of service - 12 days annually
- 1.1 - 5.0 yrs of service - 18 days annyally
- 5.1 - 10.0 yrs of service - 24 days annually
- 10.1 + yrs of service - 27 days annuallyPlease see complete
Benefits Summar
(http://www.alpharetta.ga.us/docs/default-source/human-resources/benefits/employee-benefits-summary-summary.pdf?sfvrsn=20f3c4ab_6)
y for details.Additional Amazing Benefits
- Employer of Choice. Great work atmosphere.
- 100% discount on City Recreation & Arts Programs
(https://www.alpharetta.ga.us/government/publications/recreation-parks-activity-guides)
- FREE Wellness Program and Annual Flu Shots
- Direct Deposit
- Employee Recognition and Service Awards
- Bereavement Leave
- PTO Sell Back DaysFor more information click here
(https://www.alpharetta.ga.us/docs/default-source/human-resources/benefits/employee-benefits-summary-summary.pdf?sfvrsn=20f3c4ab_6)
for City's Complete Employee Benefits Summary.Benefits are subject
to change at any time and based upon funding and approval by City
Council. Eligibility, coverage, exclusions and limitations may
apply. For specific information please refer to the City's Employee
Health Benefits Summary
(https://www.alpharetta.ga.us/government/departments/human-resources/resources)
, Employee Handbook
(https://www.alpharetta.ga.us/government/departments/human-resources/resources.)
, or contact Finance Department - Benefits Division.AgencyCity of
Alpharetta, GADepartmentInformation Technology Address2 Park Plaza
Alpharetta, Georgia, 30009
Websitehttps://www.alpharetta.ga.us/government/departments/information-technology
Apply Please verify your email address Verify Email
Keywords: City of Alpharetta, Georgia, Alpharetta , Director of Information Technology, IT / Software / Systems , Alpharetta, Georgia
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