Model Specialist, Technical

Company: American Honda Motor Co Inc
Location: Alpharetta
Posted on: November 19, 2023

Job Description:

Model Specialist, Technical -
Location: Alpharetta, GAWorkstyle: Hybrid (10% Remote) -

What Makes a Honda, is Who makes a Honda -
Honda has a clear vision for the future, and it's a joyful one. - We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. -
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. - We strive to be a company which serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." -
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. -
If your goals and values align with Honda's, we want you to join our team to Bring the Future!

About this Position: -
The Technical Model Specialist is responsible for using engineering fundamentals to identify product quality problems in the market for Power Equipment product lines. Requires analysis of multiple data sources in detail (such as warranty claims, dealer information, manufacturing data, geographical, environmental etc.) to identify trends and problem indicators. Summarize and evaluate market data, make conclusions, and support next step direction in terms of problem analysis. Provide market quality information and technical support for assigned product lines to all levels of business management. Conduct warehouse and/or factory audits as well as new product evaluations. Act as technical liaison to publications group to identify service requirements and initiate dealer bulletins, as well as ensuring the accuracy of sales/service publications and completing timely reviews of routings. Interface with appropriate parts groups to ensure the accuracy of service parts catalog and inventory. Participate in specialized working group teams as required. Provide analysis and routine tracking and reporting of product quality concerns to Tech Line, Customer Relations, District Service/Sales Managers and Quality Center Management. - Interface with all related business technical functions to include Product Planning, R&D and Factory personnel. Participate in, as the service project leader, to provide improvement opportunities for new products as part of the business planning process. Product line responsibilities may vary based on business requirements.

Responsibilities include:

• - - - - - - Identify Quality Problems Using Engineering Analysis of Market Product Data
  
• - - - - - - Inspection of Returned Parts from Market Failures
  
• - - - - - - Prompt and Accurate Field Service and Market Treatment
  
• - - - - - - Conduct Product Quality Audits
  
• - - - - - - Act as Technical Advisor for AH Internal Staff and Dealer Members
  
• - - - - - - Develop Engineering Based Failure Forecast Models
  
• - - - - - - New Product Evaluation
  
• - - - - - - Service Project Leader - New Model Development -
  
  Who we are seeking:
  Required Work Experience:
  
• - - - - - - 4+ years engineering experience
  
• - - - - - - Solid working knowledge of outboard marine engines (including rigging) and/or Power Products, internal combustion engine operation/repairs, and precision measuring instruments
  
• - - - - - - Strong root cause analysis and causal factor identification skills, including corrective and preventive action implementation
  
• - - - - - - Basic working knowledge of Marine and Power Product dealership operations, quality engineering principles and government regulatory requirements as they relate to the marine business is a plus
  -
  Required Education:
  
• - - - - - - Bachelor's degree in Engineering discipline or equivalent work experience in power product, auto, marine, or motorcycle industry
  Desired skills:
  
• - - - - - - Ability to read and interpret engineering drawings
  
• - - - - - - Ability to prioritize workload effectively and make sound decisions to support the team based on criticality of issues
  
• - - - - - - Able to analyze warranty and sales data to investigate trends and predict failure rate
  
• - - - - - - Proficient with MS Office tools, specifically Excel and PowerPoint
  
• - - - - - - Excellent communication and presentation skills when dealing with all levels of personnel in the business
  
• - - - - - - Thorough knowledge and application of 4-stroke engine technology
  
• - - - - - - Hands-on skills in shop repair of power equipment products and measurement tools
  
• - - - - - - Ability to plan and lead detailed repair and recall projects -
  -
  Additional Position Factors:
  
• - - - - - - Workstyle: - - - - - - - Hybrid (10% Remote)
  
• - - - - - - Travel: - - - - - - - - - - - - - - 10%
  
  At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo. - We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda. - Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment. - We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities. - We are Honda!
  
  What differentiates Honda and makes us an employer of choice? -
  Total Rewards:
  
• - - - - - - Competitive Base Salary
  
• - - - - - - Annual Bonus
  
• - - - - - - Overtime
  
• - - - - - - Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
  
• - - - - - - Paid time off, including vacation, paid holidays, sick time, personal days
  
• - - - - - - 401K Plan with company match + additional contribution
  
• - - - - - - Relocation assistance
  
  Career Growth:
  
• - - - - - - Advancement opportunities
  
• - - - - - - Career mobility -
  
• - - - - - - Education reimbursement for continued learning
  
• - - - - - - Training and Development programs
  
  Additional Offerings:
  
• - - - - - - Wellbeing program
  
• - - - - - - Community service and engagement programs
  
• - - - - - - Product programs
  
• - - - - - - Free drinks onsite
  
  Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.#LI-YF1
  

Keywords: American Honda Motor Co Inc, Alpharetta , Model Specialist, Technical, IT / Software / Systems , Alpharetta, Georgia