Technical Support Specialist
Company: AppliancePartsPros.com
Location: Cleveland
Posted on: April 2, 2026
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Job Description:
AppliancePartsPros.com(APP), founded in 1999, is a secure and
established national online retailer serving do-it-yourselfers. Our
core values include Service, Company and Personal Growth, Teamwork,
Taking Initiative, Communication, and Passion. Our people interact
less like co-workers and more like family, friends, and teammates.
We pride ourselves on customer loyalty, team building, and the
creation of strong company culture. Our satisfaction comes from
progressing in our personal and professional development within the
AppliancePartsPros.com family. We work hard, but we never forget
the value of family, friends, fellowship, and fun. For all these
reasons, we wake up excited and passionate about our work here each
day. We’ve won BizRate's prestigious "Circle of Excellence"
Platinum Award twelve years in a row (2007 - 2025) and have earned
an EXCELLENT rating from STELLAService. We have also been rated as
one of the "Best of the Web Top 50 Retailer Sites" by Internet
Retailer Magazine. Our goal is a success through superior customer
service, innovation, quality, tirelessly pursuing new growth and
learning opportunities while maintaining a rock-solid commitment to
both our customers and our working team. We are searching for
candidates to support technical questions for appliance and lawn
and garden repairs. The position is in an office environment
explaining and diagnosing DIY repairs in written and verbal form.
Strong Appliance Repair Knowledge or Lawn and Garden Repair
Equipment Knowledge (5 plus years’ experience a must) Presentation
skills or experience in training (Preferable but optional)
Presenting DIY tutorials onscreen on social media platforms Strong
knowledge of Internet Search Engines Experience using a computer
with multiple screens and tab browsing Typing 35 WPM is required
Excellent Communication skills- verbal, written and listening-
sufficient level in order to assist internal and external customers
in written and verbal form. Must be will to work a flexible work
schedule Perks Fun, Friendly and Family Atmosphere As a
corporation, we pay 100% of the employees Medical, Dental and
Vision premiums. Paid Vacation Time Paid Sick Time Paid Company
Holidays Understanding Management Team Yearly Performance Bonus
Annual Performance Reviews AppliancePartsPros.com is an Equal
Employment Opportunity employer and does not discriminate in
employment opportunities or practices on the basis of race, creed,
color, religion, sex, national origin, nationality, ancestry, age,
disability or status as a disabled veteran or veteran of the
Vietnam era, pregnancy, affectional or sexual orientation, gender
identity or expression, marital status, status with regard to
public assistance, veteran status, citizenship or membership in any
other legally protected class. Applicants must be able to pass a
drug screening and background investigation. This position is not
IT Technical Support.
Keywords: AppliancePartsPros.com, Alpharetta , Technical Support Specialist, IT / Software / Systems , Cleveland, Georgia
