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A/V Product Technical Specialist

Company: TSR Consulting Services, Inc.
Location: Alpharetta
Posted on: June 13, 2018

Job Description:

Conference Room Products EnigneerLocation: Alpharetta GAIndustry: Global Professional ServicesContract: 6+ monthsTop Skills:

  • Audio visual devices
  • Networking concepts
  • 5 to 7 years of experience
  • Working on device research and testingJob Summary:In our globalizing economy, availability of skills and expertise is becoming more and more distributed. The Collaboration Services team is responsible for enabling our business professionals to collaborate globally in the most effective and intuitive way, thereby reducing the need for travel and increasing productivity.The role has a wide breadth of knowledge and expertise in the areas of A/V technology, collaboration technologies, social networking, room lighting, meeting space design, meeting room furniture, cabling layout, people and generational behavior and culture. The role will establish and maintain key partnerships with Research (NITRO) and the Proof of Value team (PoV) to proactively investigate market developments in existing and emerging technologies like Artificial Intelligence, robotics, digital assistants, augmented reality etc.Essential Functions of the Job:Candidates for this role must have relevant experience in the following categories:
    • Service Planning
    • Technical Research and Development
    • Solution Design
    • Service DeliveryThese experience attributes will be applied in this role as outlined below:
      • Constant application of knowledge of conference room related technologies, unified communications systems and associated tools in all facets of infrastructure engineering
      • Create designs based on solid engineering principles and have the ability to incorporate both local and enterprise requirements into the designs produced
      • Provide technical knowledge and expertise as input into standards creation and update on an ongoing basis as products and technologies evolve
      • Assist in the management of vendor relationships ensuring provision and management of appropriately skilled resourced from the vendors as required
      • Assist in the development and execution of the strategy and vision to define, monitor, and deploy best in class configurations for conference room technology services utilizing the standard product portfolio for room A/V systems, Telepresence, Microsoft Surface Hub, wireless projection, digital signage, intelligent room booking and intelligent room technology solutions as part of Information Technology (IT) global service model for Collaboration services.
      • Assist in the development and execution of the strategy and vision to define, monitor, and deploy best in class configurations for conference and meeting room design, utilizing experience-optimized and fit for purpose room layouts, lighting, cabling, furniture, climate control, acoustics etc. as part of Information Technology (IT) global service model for Collaboration services. This includes room remediation for optimal audio/video quality, microphone and projector/screen placement and integration with room facilities systems.
      • Establishes and maintains key partnerships with peers in the Facilities, the Workplace of the Future program, Global Real Estate and Strategy and Architecture team representatives to define, develop, deploy and actively maintain Conference Room Experience. Partners with these teams to define and maintain a standard conference room, meeting room and meeting space classification standard for all EY offices
      • Partners with the Service Owners within the broader Collaboration Services team to drive research and innovation around existing and emerging technologies.
      • Assist in the development and execution of the strategy and approach to globally standardize all of meeting and conference rooms, translating advanced underlying technology into a simple, consistent, and easy to learn conference room experience.
      • Proactively researches and evaluates feasibility of any new technologies that may improve the Conference Room Experience in close collaboration with the Service Owners and other CRTS engineers.Technical Experience Requirements:Expert knowledge of Conference Room Technologies including but not limited to:
        • Audio Visual devices (i.e., Logitech / Panacast / Jabra)
        • Videoconferencing and Telepresence (i.e. Cisco, Polycom)
        • Cloud based video interoperability services (i.e. Acano, Polycom RealConnect)
        • Wireless projectors
        • Room controller systems (i.e. Creston / AMX)
        • Room reservation systems (i.e. Dean Evans, Reserve, ERS, EMS)
        • Interactive Whiteboards (Microsoft Surface Hub)Familiarity with:
          • Condeco kiosk systems
          • Digital Media Deliver (i.e. Four Winds Technology)
          • Internet of Things (IoT)
          • Sensors / Beaconing technology
          • Digital Voice Assistance
          • Augmented/Virtual RealityExperience:
            • Approximately 10 years of experience in a comparable role Communications or Telecommunications Space. - provided by Dice Refer to Job Description

              Keywords: TSR Consulting Services, Inc., Alpharetta, A/V Product Technical Specialist, IT / Software / Systems, Alpharetta, Georgia

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