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Customer Technology Marketing Affiliate Specialist

Company: UPS
Location: Alpharetta
Posted on: September 12, 2018

Job Description:

Customer Technology Marketing Affiliate Specialist
The Customer Technology Marketing (CTM) Affiliate Specialist is responsible for managing the My Choice Affiliate Marketing program and UPS My Choice Deals Site. This role includes directly managing contracted web designers and maintaining relationships with affiliate partners such as BenefitHub, Commission Junction (CJ), ShopSmarter, etc. The CTM Affiliate Specialist also communicates directly with sales and customers (shippers) interested in UPS Affiliate Marketing and/or UPS My Choice Deals Site, and creates and disseminates weekly reporting of Affiliate Revenue and pertinent Deals Site statistics.

Responsibilities and Duties

  • Analyzes current measurement techniques and offers improvement ideas
  • Creates and maintains databases
  • Conducts testing on promotional strategies from shippers
  • Provides Customer Technology ad-hoc reporting
  • Prepares online content for internal/external customers

    Knowledge and Skills

    • Demonstrates understanding of the role of promotions in demand generation; demonstrates understanding of the broad range of promotional alternatives available (e.g., advertising, exhibits/tradeshows, events, experiences, public relations, hospitality, direct and interactive marketing, telesales, collateral, price levels/promotions and programmatic support for sales calls such as thought leadership topics or other conversation starters); develops a promotional plan using prescribed process
    • Works with others to research stakeholders' and key decision-makers' needs, requirements, and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraints; lists what UPS My Choice features are currently used by customers
    • Microsoft Office Suite experience, including experience working with large Access databases
    • Experience using Microsoft SQL server
    • Bachelor's Degree (or internationally comparable degree) - Preferred

      UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

      Keywords: UPS, Alpharetta , Customer Technology Marketing Affiliate Specialist, IT / Software / Systems , Alpharetta, Georgia

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