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Desktop Support Tech Support Engineer

Company: Syrainfotek
Location: Alpharetta
Posted on: September 15, 2018

Job Description:

Hi Job Title: Desktop Support Location: Alpharetta, GA Duration: 12 Months Provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and documentation of a variety of software and hardware technologies using remote communication or through phone to the client or the end user. -- Provide excellent services through phone to IT users for basic end user related hardware's and software's, desktop related LAN network systems. -- Installation of new hardware's and software's. -- Processing software's and hardware's by coordinating user setups, installations and upgrades. -- Provide assistance to users by explaining technical information to non-technical clients. -- Use strong analytical skills with advanced experience troubleshooting and resolving Windows 7, Microsoft Office 2013, Adobe, Java, Internet Explorer, Chrome, VPN, other 3rd party as well as in house applications.

Keywords: Syrainfotek, Alpharetta, Desktop Support Tech Support Engineer, IT / Software / Systems, Alpharetta, Georgia

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