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Systems Administrator - II

Company: RiVi Consulting
Location: Alpharetta
Posted on: November 10, 2018

Job Description:

Job Summary & Responsibilities Description: Job Responsibilities (What you'll be doing...) * Provide configuration and administrative support of Atlassian products & plug-ins * Administer JIRA instances on a day to day basis, setting up & supporting user access privileges, project roles, workflows, security & plug-ins * Perform daily audits to identify and resolve performance blockers. * Develop metrics, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and status reports * Determine ways to optimize and improve Atlassian setup and process workflows and identify where functionality can or cannot meet user requests * Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business * Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within the Atlassian Suite * Develop JIRA/Confluence frame work for managing and reporting on Agile & Non-Agile projects. Create and maintain Confluence site structure to meet growing business needs * Maintain healthy JIRA & Confluence environment by periodically reviewing configurations, permissions, workflows, dashboards, integration & logs. * Create & maintain a governance plan for JIRA & Confluence * Create and maintain detailed technical and user-facing documentation * Work closely with IT & Enterprise JIRA governance to monitor, maintain and secure required support & upgrades. * Support and manage integrations to external systems as required. * Monitor & guide integration of QASymphony-qTest with JIRA and provide support as needed. Qualifications (What we're looking for...) * 3-5 years of hands-on experience in configuration and support of Atlassian products including but not limited to JIRA Software, associated plug-ins and extensions, Portfolio, Reporting, JIRA Projects Role, Access and administration, Confluence, Stash/Bitbucket, eazyBI, QASymphony-qTest ) * Experience in administering, customizing JIRA projects and performing migrations * Ability to create complex JIRA workflows including project workflows, security schemes, screen schemes, JIRA vocabulary, permission and notification schemes * Fluency in Confluence including security, spaces, design, integration with JIRA * Strong understanding of business processes and experience leveraging Atlassian Suite to maximize and improve those processes * Strong proficiency in data analytics, data integrity, critical thinking, and problem solving * Ability to effectively prioritize work, troubleshoots issues and completes tasks on time * Ability to work independently across functions and work with all levels of users and management * Experience in building, managing and enforcing standards. * Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic * Strong collaboration and communication skills (verbal and written) * Atlassian Certification in JIRA & ConfluenceSDL2017

Keywords: RiVi Consulting, Alpharetta , Systems Administrator - II, IT / Software / Systems , Alpharetta, Georgia

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