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Remote Software Support Specialist

Company: VirtualVocations
Location: Alpharetta
Posted on: April 17, 2019

Job Description:

A privately-held technology company needs applicants for an opening for a Remote Software Support Specialist.Candidates will be responsible for the following: Answering phones and emails, providing support on a wide range of topicsActing as a trusted advisor to new and prospective customersReviewing customer requirements to provide the most optimal solution for their organizationQualifications Include:Opportunity to attend our bi-annual international company retreatsCompleted some college in a relevant field0-3 years of Customer Success/Support experience (SaaS experience preferred)Analytical mindset with ability to quickly recognize patternsAble to master new software and systems effortlessly and quicklySuperb writing and communication skills: accurate, focused, and detailed

Keywords: VirtualVocations, Alpharetta , Remote Software Support Specialist, IT / Software / Systems , Alpharetta, Georgia

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