AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Front Desk Associate

Company: US Fitness
Location: Alpharetta
Posted on: January 15, 2020

Job Description:


Summary Objective:

Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone.-- Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team.-- Most importantly, Front Desk Associates will build rapport with all members, visitors and guests to create a welcoming environment.

Essential Functions:

  • Deliver the ultimate fitness experience to every member, every time
  • Provide the highest level of customer service to all members, guests and visitors upon arrival
  • Professionally greet and check in members, guests, and visitors upon arrival and thank them as they leave
  • Actively recruit and retain members
  • Answer questions, solve problems, and refer comments and concerns appropriately
    Job Responsibilities:
    • Answer phones, field questions, and route calls in keeping with Front Desk standards
    • Perform cash, check, and credit card transactions accurately
    • Schedule courts and program services for members
    • Maintain a clean and organized front desk and lobby area
    • Use online computer software for member check-ins, updating member accounts as needed
    • Attend all scheduled meetings and trainings
    • Understand and follow employee standards of conduct and ethics
    • Understand and uphold club building, facilities, service, program, and emergency procedures
    • Assume other duties as assigned
    • Work morning, evening, and weekend shifts as necessary
      Required Knowledge, Skills & Abilities:
      • Excellent verbal and nonverbal communication skills
      • Excellent listening skills
      • Strong work ethic that includes punctuality, organization, and attention to detail
      • Ability to maintain a friendly, enthusiastic, and positive attitude
      • Outwardly facing professional appearance to include a smile, uniform, and name tag
      • Confidence and desire to create new relationships quickly
      • Ability to quickly acquire and apply new knowledge and skills
      • Ability to multitask and work well under pressure
      • Basic computer skills (MS Office, email, MS Windows)
      • Familiarity with basic cash-handling procedures
        Required Experience, Education & Certifications:
        • High school diploma or GED preferred
        • Six months experience in a health club, customer service, or retail role preferred
        • Current CPR/AED certification required (if you don u0027t have current CPR/AED certification you will be required to get certified within 60 days of employment)
          Physical Activities, Physical Requirements, Visual Acuity, & Working Conditions:

          Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
          • Extending hand(s) and arm(s) in any direction.
          • Particularly for sustained periods of time.
          • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
          • Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
          • Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
          • Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
          • Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
          • Applying pressure to an object with the fingers and palm.
          • Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
          • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
          • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
          • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
          • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
          • The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
            Employee Benefits:

            All US Fitness team members receive:
            • Complimentary Membership and Guest Privileges
            • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
            • Discounts on Serenity Day Spa Services and all apparel
            • Employee Referral Gift
            • In-house Continuing Education Credits and CEC Reimbursement
              Additional Full Time Benefits:
              • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
              • 401(k) Retirement Plan
              • Paid Time Off
                Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

                US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

                EEO is the LAW

                EEO is the LAW Supplement

Keywords: US Fitness, Alpharetta , Front Desk Associate, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mgr Client Sr-Atlanta, GA
Description: This person is responsible for contribution to overall branch sales efforts, maintaining first in class service levels for their branch, and all aspects of operational integrity for the branch and colleagues. (more...)
Company: City National Bank
Location: Alpharetta
Posted on: 01/29/2020

Regional Managers - Aquatics
Description: United Pool Management is looking for candidates that love to work as a team, enjoy being outside, and are looking to have an awesome job We are hiring for a regional manager. The regional manager is (more...)
Company: United Pool Managment
Location: Alpharetta
Posted on: 01/29/2020

Private Investigator
Description: We are a national private investigations firm headquartered in Pittsburgh, PA. We conduct field investigations to assist our clients in validating claims. Our cases are assigned by geographic location, (more...)
Company: Becker and Company
Location: Cleveland
Posted on: 01/29/2020


Salesforce & LMS Administrator
Description: Are you looking for a career where you can put your relentless energy, grit, and nerf gun sharpshooting skills to excellent use Then you're looking for a career at XINNIX. We are a DYNAMIC family of high (more...)
Company: XINNIX, The Mortgage Academy
Location: Alpharetta
Posted on: 01/29/2020

Software Security Research Intern - Appsec
Description: Software Security Research Intern - Appsec br br JOB DESCRIPTION: br br Micro Focus Fortify is seeking a highly motivated Software Security Research Intern to work in Alpharetta, GA office. This (more...)
Company: Micro Focus
Location: Alpharetta
Posted on: 01/29/2020

Cloud Networking Specialist
Description: Job Description The Cloud Networking Specialist will be responsible for supporting the IT Operation team's strategic migrations, introduction of innovative technologies, and involved with Dev/Sec/Ops (more...)
Company: LeasePlan
Location: Alpharetta
Posted on: 01/29/2020

Data Architect Lead
Description: Job Description: Senior MemSQL MPSQL Developer with 6 Years of experience, who will play a key role in designing and building solutions in MemSQL Database across different industry domains like Banking, (more...)
Company: Global Technical Talent
Location: Alpharetta
Posted on: 01/29/2020

ALPHARETTA-GA-380580 MACHINE OPERATOR HELPER
Description: Experience and Skill Requirements: Ability to work overtime as necessary outside of normally scheduled shift up to 12 hours a day Must possess basic math skills. Ability to work outside
Company: Ltk Virtual Variations
Location: Alpharetta
Posted on: 01/29/2020

Storage/Backup Lead
Description: ACS group has an immediate need for a Storage/Backup Lead . This is a permanent position and is in Nashville, TN And Alpharetta, GA . Our client is a leading IT company. Please review the job description (more...)
Company: American Cybersystems, Inc.
Location: Alpharetta
Posted on: 01/29/2020

IP Subject Matter Expert
Description: Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication (more...)
Company: Nokia
Location: Alpharetta
Posted on: 01/29/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds