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EMR Remote Coordinator

Company: CIOX Health
Location: Alpharetta
Posted on: January 15, 2020

Job Description:

# of Openings


Category (Portal Searching)

Medical Records


The EMR Remote Coordinator serves as a key member of the EMR Remote team. The EMR Remote Coordinator will be responsible for all aspects of activities related to preparation and execution of EMR Remote chart retrievals, including, although not limited to, all communication, conflict resolution, retrieval tracking, creating pull lists, setting up the scheduling, and ensuring compliance on all EMR retrievals.

In addition, this position may also assist leadership with planning, developing, implementing departmental or regional projects as well as assist with processing Release of Information (ROI), specifically medical record requests. Associate must always safeguard and protect the patient s right to privacy by ensuring that only authorized individuals have access to the patient s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.


* Operate as the single point of contact for any and all matters regarding set up of Remote EMR retrieval with the provider site

* Manage and perform all aspects of assigned chart retrieval, including acquiring provider EMR info, initiating the EMR logins acquisition, monitoring retrieval status, and overall success

* Coordinate all activities related to training of associates on new/existing Provider Site s EMR systems.

* Updating outreach information and status within CIOX system and other databases and trackers

* Build and maintain strong relationships amongst their assigned providers

* Assign Member pull lists for the Sr/EMR Remote Processors to start pulling records

* Relay technical issues related to EMR Remote retrievals to internal IT teams, ensuring timely communication with provider office/provider IT to resolve issues

* Prepare EMR details report to assist with daily reporting of inventory

* Perform test uploads from sites to ensure that charts will pass CIOX/Clients QA standards


* High School Diploma/GED required

* Experience in a healthcare environment or office setting is preferred

* 2-year EMR related experience strongly preferred

* Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.

* Ability to present to small groups and work effectively with co-workers in a constructive and positive manner

* Listen to and objectively consider ideas and suggestions for improvement

* Address problems constructively to find acceptable solutions

* Demonstrate accuracy and attention to detail

* Adhere to company policies

* Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)

* Excellent organizational skills

* Effective verbal and written communication skills in the English language

* Adaptable to changing business environment

* Demonstrated ability to work within a diverse group of individuals

* Consistently meets and/or exceeds Company's Productivity Standards

* Perform other duties as assigned

Ciox provides equal employment opportunities to all associates and applicants for employment without regard to as race, color, national origin, genetic information, religion or religious creed, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability, citizenship status, ancestry, military and veteran status, or any other characteristic as protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, leaves of absence, and training.

Keywords: CIOX Health, Alpharetta , EMR Remote Coordinator, Other , Alpharetta, Georgia

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