AVP Website Domain Governance

Company: Synchrony
Location: Alpharetta
Posted on: February 15, 2020

Job Description:

Job Description: Role Summary/Purpose: The Assistant Vice President (AVP) Website & Domain Governance is responsible for partnering with multiple cross-functional teams to ensure specific Synchrony websites are in compliance with content management, branding, customer journey ADA, UX/UI design, industry & regulatory standards. The role requires a strong product & project management background, and expert knowledge of implementation methodologies (Waterfall, Agile, Scrum, Kanban, SAFe, Hybrid), coupled with cross functional team building, influencing, communication and organization skills. The role will partner with multiple cross-functional delivery partners to drive the successful completion of key initiatives that produce incremental business value. It is expected that this role will overlap traditional project management and product owner roles. This position can be located in any US SYF location. Remote opportunity will be considered . However, Kettering, Ohio is the preferred location. Essential Responsibilities : - Assist in managing website content and update deployments (small to large projects/efforts) - Assist in managing the implementation of personalization and behavioral targeting strategies working with COE to develop A/B tests and optimize user experience within content management systems (Oracle OWCS) - Assist in managing the deployment of SEO strategy integrations with website content management systems (Oracle OWCS) - Interface and partner with cross-functional departments including B2B/B2C marketing, D2C/Cardholder Marketing, Operations, Training, MIS, & company subsidiaries as needed to support business objectives - Partner with analytics department to closely monitor various website analytics & KPI reporting - Work with legal, IT security, & compliance teams to ensure websites are compliant - Assist in managing domain name request, allocation, & configuration processes - Assist in managing SSL/EVSSL encryption certificate allocation for marketing websites - Creating & sharing process documentation across departments and lines of businesses as needed - Perform other duties and/or special projects as assigned Qualifications/Requirements: - Bachelors' degree, or in lieu of degree, a high school diploma/GED and 7 years of enterprise digital marketing experience required. - A minimum of 5 years of enterprise website management using enterprise CMS platforms (1 million+ unique visitors/day) - Expert in HTML & CSS - CMS workflow management & configuration experience - A minimum of 3 years working in an Agile Scrum or Agile Kanban environment. - Effectively participate in daily scrum calls, workouts, sprints, demos, & retrospectives - JIRA user & developer role experience required - A minimum of 1 year of domain name (TLD) management: - Domain name purchases & registration, domain name-to-website binding, & domain name DNS configurations - A minimum of 1 year of SSL/EVSSL encryption certificate management: - Coordinating encryption certificate allocation and certificate website binding Desired Characteristics: - Agile software & product management experience - Strong computer skills in MS Excel, Word,PowerPoint, & Visio, including Adobe Acrobat or Nitro Pro, Adobe Photoshop, & JIRA - Strong analytic & execution skills - Strong leadership and cross functional engagement skills - Excellent verbal and written skills - Flexible, high energy, self-starter with an equal emphasis on analysis & action - Able to work in a fast-paced environment and manage multiple projects with little supervision - Digital marketing experience including website management and mobile-first product experience - Experience working with Oracle CMS (OWCS), JIRA, Google Search Console, DNS configuration processes & systems, & SSL/EVSSL encryption certificate allocation processes - Experience working with highly-technical teams and agencies for website development and deployment - Financial services background helpful but not required Eligibility Requirements: - You must be 18 years or older - You must have a high school diploma or equivalent - You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process - You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. - New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must have at least a consistently meets expectations performance rating and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance requirement). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice: - Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. - If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time. The salary range for this position is 60,000.00 - 130,000.00 USD Annual Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible. Grade/Level: 10 Job Family Group: Marketing

Keywords: Synchrony, Alpharetta , AVP Website Domain Governance, Other , Alpharetta, Georgia