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User Experience Researcher

Company: Yoh, A Day & Zimmermann Company
Location: Alpharetta
Posted on: March 26, 2020

Job Description:

Job Description:--- Primarily to assist to analyze, package, and publish survey results in partnership with internal customer feedback team.--- Collect testing needs from internal clients, and determine priorities that are consistent with business and customer goals and objectives.--- Perform interviews to gather feedback on products and services and provide analysis and insight from the results .--- Plan, schedule, moderate and scribe remote and in-person one-on-one usability sessions to obtain user preferences and feedback.--- Track and report on product performance issues and resolutions closing the research loop with product teams Requirements--- Bachelors in Human Factors, Interaction Design, Human-Computer Interaction, Usability Engineering related field preferred--- - 3-5 years experience in user experience field, performing research and usability activities--- Strong knowledge in usability and user-centered design methods such as surveys, ethnographies, usability testing, heuristic evaluation, and card sorting --- Strong verbal communication skills: interviewing, questioning, presenting.--- Proven ability to synthesize lots of information and distill it into meaningful data; Strong analytical and visualization skills to assess and present trends and patterns. [examples requested]--- Strong written communication skills writing plans and testing results and trends--- Comfortable interviewing and observing people in many different situations and backgrounds while also putting them at ease. Experience/Required Skills: -- -- Strong understanding of combining User-Centered Design principals with user research.Exceptional presentation abilities, both verbal and visual Experience with iterative usability testing and benchmark testing Experience working on Mobile and Desktop experiences. Experience designing complex data visualization experiences Experience facilitating usability studies Experience conducting accessibility audits. Experience using online/remote usability tools Experience with the use of Axure for prototyping. Comfortable working face to face or in virtual settings across multiple time zones Excellent written communication skills to enable salient, comprehensive report writing Minimum of four years of professional experience as a UX designer, UX Researcher, Usability Analyst or similar role CUA certified a plus. Education:---- BA/BS in Human Computer Interaction, Social Sciences, Design, Digital Media or related discipline.

Keywords: Yoh, A Day & Zimmermann Company, Alpharetta , User Experience Researcher, Other , Alpharetta, Georgia

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