Complex General Manager/Regional Director of Operations - Atlanta

Company: Hotel Equities Inc.
Location: Alpharetta
Posted on: September 12, 2020

Job Description:

Complex General Manager/Regional Director of Operations - Atlanta, GA Job Locations US-GA-Alpharetta

Posted Date 2 days ago (8/31/2020 12:22 AM)

ID 2020-1556

# of Openings 1

Category Management

Overview Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Complex General Manager / Regional Director of Operations based in Atlanta, GA. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels.

The Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the RDO will provide support and resources, both in person and remotely. Other responsibilities may include but are not limited to the following:

Oversight of all financial aspects of each hotel in portfolio: P & L, CapEx, Forecasting and Budgeting.

Ensures operational excellence for all hotels in portfolio; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations.

Ensure brand QA Compliance/Performance and approving action plans generated by hotel.

Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management and Owner Relations.

Acts as role model and provide guidance on company culture.Selects, develops, manages and leads management team members.

Guides, develops and implements policies, procedure and systems to improve business operations.

Provides leadership relative to annual marketing plans.

**Please note that this job description is not an exclusive or exhaustive list of all functions that a Regional Director of Operations may be asked to perform.

Requirements

Skills, Knowledge and Abilities Needed to Perform the Job:

Ability to lead others

Ability to delegate and multi-task

Ability to manage others virtually

Strong interpersonal and communication skills (oral and written)

Thorough knowledge of the company’s mission, vision and values

Deep understanding and support of the company pillars

Leadership skills including: coaching, mentoring, feedback and training

Critical thinker and decision maker

Travel 85% of the time

M3 experience is a plus

Great ownership relations

Education, Certifications or Licenses Needed:

Minimum 10 years’ experience in hotel industry

Experience in multi-unit leadership strongly preferred

All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW

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Keywords: Hotel Equities Inc., Alpharetta , Complex General Manager/Regional Director of Operations - Atlanta, Other , Alpharetta, Georgia