AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Bilingual English/Spanish Customer Experience Assistant (1,500 Sign-On Bonus)

Company: Carmax
Location: Alpharetta
Posted on: September 12, 2020

Job Description:

7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092

CarMax, the way your career should be!

Provide an iconic customer experience

As an associate at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve.

What you will do - Essential responsibilities

* Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer
* Triage incoming calls to the appropriate person or department to best assist the customer
* Complete administrative tasks such as processing payments and updating information in our CarMax systems
* Understand and adhere to company policies and procedures including collection policies/laws

Learn and succeed as part of a team

This is a high-energy environment where you will work as a team to meet goals. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team.

Qualifications and requirements

* High school diploma, or equivalent to 1-month related experience
* Thrive in a high energy and fast-paced environment
* Speak and listen effectively with CarMax customers via phone or in writing
* Strong written and verbal communication skills
* Basic computer knowledge, including word processing and typing skills

Working conditions

* Pleasant but noisy office environment
* Flexible work hours with shifts that may include nights, weekends, and holidays
* Wears CarMax clothing (acquired through the company) at all times while working in the store
* Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For--.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: Carmax, Alpharetta , Bilingual English/Spanish Customer Experience Assistant (1,500 Sign-On Bonus), Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


DNJ Intermodal Services: Driver Job Chicago, Oo, Cdl Class A
Description: Job Requirements Must be at least 23 years old with 2 years tractor trailer experience
Company: DNJ Intermodal Services
Location: Cleveland
Posted on: 09/28/2020

Warehouse Worker Immediate Openings (up to $18/hr)
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus Hourly pay rate: Earn 15.00- 18.00/hr , plus benefits and a 1000 bonus for Full-Time The base pay for this role is 15.00/hr. We (more...)
Company: Amazon
Location: Cleveland
Posted on: 09/28/2020

CDL-A Regional Truck Driver - GAD
Description: Job DescriptionRegional driver opportunities with a real career path, weekly home time more advantages than anyone else can offer When you apply to be part of the Averitt team, you'll be blown away (more...)
Company: Averitt
Location: Cleveland
Posted on: 09/28/2020


Warehouse Laborer Full-time (earn up to $18/hr)
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus Hourly pay rate: Earn 15.00- 18.00/hr , plus benefits and a 1000 bonus for Full-Time The base pay for this role is 15.00/hr. We (more...)
Company: Amazon
Location: Cleveland
Posted on: 09/28/2020

CDL-A Owner Operator Truck Driver
Description: Job DescriptionCDL-A OWNER OPERATOR TRUCK DRIVER JOBS AVAILABLE New Pay Package: Top Earners With RCT Earn 200,000 Annually TOP EARNERS WITH RCT EARN 200,000 ANNUALLY CHOOSE WHICH COMPENSATION PLAN (more...)
Company: Red Classic
Location: Cleveland
Posted on: 09/28/2020

DNJ Intermodal Services: Company Driver Job Chicago, Cdl Class A
Description: Job Requirements Must be at least 23 years old with 2 years tractor trailer experience
Company: DNJ Intermodal Services
Location: Cleveland
Posted on: 09/28/2020

Warehouse Worker Full-time (earn up to $18/hr)
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus Hourly pay rate: Earn 15.00- 18.00/hr , plus benefits and a 1000 bonus for Full-Time The base pay for this role is 15.00/hr. We (more...)
Company: Amazon
Location: Cleveland
Posted on: 09/28/2020

Warehouse Operator (up to $18/hr)
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus Hourly pay rate: Earn 15.00- 18.00/hr , plus benefits and a 1000 bonus for Full-Time The base pay for this role is 15.00/hr. We (more...)
Company: Amazon
Location: Cleveland
Posted on: 09/28/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Cleveland
Posted on: 09/28/2020

Customer Service Telephone Representative - Immediate Openings, Performance-Based Role
Description: We have 600 spots were filling by 10/1 for our one-of-a-kind Gig economy role as a GUIDE Join ASSURANCE and access our leading-edge selling platform as an independent call concierge. If youve ever (more...)
Company: ASSURANCE Independent Agents
Location: Cleveland
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds