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Legal Operations Manager

Company: LexisNexis Risk Solutions
Location: Alpharetta
Posted on: September 13, 2020

Job Description:

The Legal Operations Manager will be responsible for supporting the strategy of the Risk & Business Analytics Legal Operations function, with particular focus on the day-to-day execution of key projects to improve the effectiveness of the Risk & Business Analytics Legal team. This role reports to the VP of Legal Operations and is concerned with all operational aspects of the Legal team across the globe. An effective Legal Operations Manager will drive the implementation and use of proper systems, processes and tools to deliver Legal services in the most efficient and cost-effective manner, including supporting both internal and external resource management.

The globally focused Risk & Business Analytics Legal Operation function has a strategic vision to create, develop and mange a set of business processes, activities and professionals that enable the Risk & Business Analytics Legal team to serve their business clients more effectively. The Legal Operations functions is focused on a core set of defined operational objectives to achieve its strategic vision.

Primary Responsibilities

Technology Management. Lead optimal utilization of technology by the Legal team, though planning, selection, procurement and/or development, training and adoption of key technology resources.

External Resource Management. Establishing and driving the selection, onboarding and performance of legal team vendors, including law firms, through performance management and payments.

Contract Management. Drive the development of processes and adoption of technology to support the management of contract creation, execution, storage and compliance with contractual obligations.

Metrics & Analytics. Establish protocols to collect, organize and use data to inform decision making and performance management related to the Legal team and the Legal Operations function.

Internal Resource Management. Identify and drive activities for legal personnel related to recruiting, onboarding, training, work allocation, performance management, talent development and employee communications.

Knowledge Management. Create processes for capturing, distributing, and effectively using legal knowledge and information, from work products (such as legal memos, emails and contracts) to ensure efficient use of prior experience.

Change Management. Provide leadership and direction to the Legal team in connection with technology and process changes led by the Legal Operations function.

Project and Process Management. Directly manage identified projects to support the strategic objectives of the Legal Operations function.

Supporting Responsibilities

Strategic Planning - Provide support to the Legal Operations team in defining the strategic objectives of the group, executing on the defined strategy and reporting on the progress and success of the Legal Operations team.

Financial Management - Assist the VP of Legal Operations with activities that support the allocation of financial resources, forecasting of expenses, and creation/maintenance of budgets to ensure alignment with financial requirements and expectations.

Compliance - Identify and support areas of Legal Operations that impact the Legal team’s compliance obligations.

E-Discovery - Provide technical and operational support to the Litigation team around e-discovery technology, systems and processes.

Information Governance – Understand the company-wide Information Governance requirements and apply the same to the Legal Operations initiatives, especially in the area of Knowledge Management.


5+ years of experience; experience in Legal Department operations and/or managing department operations preferred.

Strong experience with and understanding of technical systems and tools utilized by law departments to efficiently manage its provision of legal services, including contract and knowledge management systems.

Direct experience in working with law firm management and billing systems.

Strong understanding of law departments, the processes that they use to deliver services and how legal services are managed.

Advanced organizational, design and time management skills.

Effective communication and presentation skills.

Detailed planning and organizational skills to manage multiple engagements.

Experience collaborating across diverse groups of stakeholders to drive necessary change to processes and behaviors.

About Risk & Business Analytics:

At Risk & Business Analytics, our history, innovation and entrepreneurial spirit make us a rare combination. We never stop innovating, always looking for ways to use the power of data and advanced analytics to help our customers make faster, and better, informed decisions. Our advanced technology and tools give our customers a clear advantage in evaluating and predicting risk and enhancing operational efficiency.

Our global portfolio spans the following areas: Aerospace| Agriculture| Chemical, Energy & Fertilizers | Collections & Recovery |Commercial Property| Corporations & Non-Profits | Financial Services |Government| Healthcare | HR | Insurance |Law Enforcement & Public Safety |Tax

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or .

RELX is a global provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

Keywords: LexisNexis Risk Solutions, Alpharetta , Legal Operations Manager, Other , Alpharetta, Georgia

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