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Network Engineer IV

Company: CO-OP Financial Services
Location: Alpharetta
Posted on: November 20, 2020

Job Description:

The Opportunity

We are seeking a talented Network Engineer IV to be responsible for end-to-end delivery and support of infrastructure solutions to our Clients. Working with Development, Product, Operations and other Delivery teams, the Network Engineer IV will design, deliver, maintain, and support infrastructure solutions that are technically sound, resilient to failure, operationally supportable, and meet the requirements of the business.

What You Can Look Forward to

The ability to actively contribute to the architecture, design and implementation of LAN/WAN/Cloud technologies/processes for market leading financial services solutions in a global multi data center environment.

This role also requires independent, technical leadership skills, ensuring projects are delivered within scope and on-time.

Primary responsibilities include direct contribution of architecting, developing and maintaining the security posture of our consumer facing products through technology and process in order to adequately protect CO-OP assets and customer data.

Additional responsibilities include ongoing engineering management for the current LAN/WAN/Cloud infrastructure as well as supporting the implementation of LAN/WAN/Cloud technology to protect information systems’ assets from intentional or inadvertent modification, disclosure or destruction.

The ideal candidate will have experience and direct knowledge of managing LAN/WAN/Cloud infrastructure in large complex global multi-data center environments where financial services are present.

A high degree of collaboration with other Infrastructure teams is required to provide right level of agility within a defined delivery process.

The ideal candidate will leverage a consultative approach, exhibit strong leadership skills, be forward thinking, and be able to work effectively across a multitude of technical and non-technical groups in a diverse and talented team, continuously striving for excellence.

The Network engineering team is a point of escalation for operational issues, and will have some expectations regarding tier 3 support.

Additional support related tasks may include major upgrade / patch planning and coordination, capacity planning, technical roadmaps, platform health-checks and will be involved in any significant quality issues for the existing infrastructure.

Security is a critical design requirement and data, systems, and applications must be protected at all points of the development lifecycle.

Communicate consistently and effectively with internal business partners to understand appropriate business requirements.

Assist project team members in developing scope documents, the development of project estimates.

Communicate consistently and effectively with internal business partners to understand appropriate business requirements.

Adhere to Agile principles and philosophies (Scrum or Kanban, as applicable) in fulfillment of the role.

Collaborate within the direct team in accordance with Team Agreement, Definition of Ready, and Definition of Done.

Work as a cross-functional team member in an Agile setting to help complete and deliver the team commitments.

Collaborate across teams and across business areas in the spirit of an Agile mindset.

Fulfill the role in the spirit of the Agile Manifesto, with emphasis on delivery of incremental value with frequent iterations and feedback loops.

Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

BS in Computer Science / Computer Information Systems or equivalent degree, or equivalent experience can be substituted for degree.

5+ years' experience with cloud computer technologies, Azure, AWS, etc

10+ years’ experience with routers, firewalls, switches and other network related equipment.

10+ years previous systems management experience required.

MCP/MCSA, CCNA, CCNP, CCIE Security+, and VCP certifications or equivalent experience required.

Familiarity with Microsoft Windows Server, Microsoft Exchange, Microsoft Office Professional and Internet applications.

Advanced analytical, design and problem-solving skills at multi-product/multi-environment level to troubleshoot system defects and mitigate the issues they cause.

Expert skills in research and analysis, project planning and implementation. Understanding and awareness of business issues as they impact overall project plans.

Excellent verbal and written communications skills, with an ability to express and document complex technical concepts in business terms. Person must be able to communicate effectively verbally and in writing with technical staff, non-technical staff, end-users for requirements gathering, testing, training, and outcome validation. Good English-language skills, both verbal and written.

Excellent team-oriented interpersonal and communication skills and ability to work effectively in a cross-functional project team environment.

Expert understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives.

Architect, Design, and implement enterprise grade network LAN/WAN/Cloud infrastructure solutions to protect and support direct consumer facing solutions.

Participate in leading and defining best of class security practices for enterprise LAN/WAN/Cloud networks providing high-volume financial services transactions.

Deploy solutions to conform to current and future Security certifications (PCI, NCUA) and CO-OP policy standards.

Develop and maintain architectural documents, engineering guidelines and procedures in support of CO-OP’s Best Practices.

Performance tuning, and crash dump analysis; analyze the root cause of incidents.

Create in-depth documentation of network environment, processes and system configuration.

Participate in regular Sunday morning maintenance windows and after hour support calls.

Provide periodic Tier 3 support for the WAN Network Infrastructure.

Drive Continual Service Improvement.

Knowledge of financial networks, extensive firewall knowledge and transaction processing systems is preferred.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.

Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

401K with generous company match.

Tuition reimbursement.


Keywords: CO-OP Financial Services, Alpharetta , Network Engineer IV, Other , Alpharetta, Georgia

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