Enterprise Applications - Value Chain Lead

Company: Sigura
Location: Alpharetta
Posted on: January 12, 2021

Job Description:

The Enterprise Applications - Value Chain Lead will be a hands-on team lead who is responsible for interfacing with the business to understand issues and identify application improvement opportunities. This individual will identify, document and support all interfaces from and to SAP ECC Supply Chain Management, SAP BW reporting for Supply Chain and SAP IBP. In addition, understand how SCM, IBP, production planning, business planning and demand forecasting are configured and implemented in these two systems, be the interface to the business during high impact system issues, and provide operational status reports to the business.Key Responsibilities:* Ability to understand business strategy, analyze business processes and develop solutions to support the enterprise* Ability to communicate and collaborate with senior Supply Chain and Production Planning stakeholders* Identify and document business process/system deficiencies and recommend solutions* Recommend and take action to direct the analysis and solutions of problems* Lead your service provider team, drive continuous improvement and deliver a high quality service that supports the business* Support ITIL processes including, but not limited to Incident Management, Change Management, Release Management and Configuration Management. Ensure that all Enterprise Applications processes integrate seamlessly with managed service vendors' processes* Deliver a robust metrics reporting capability in support of all Supply Chain Applications, ITIL processes, including monthly SLA reporting for all relevant IT vendors in addition to SLAs with the Water Care business* Manage approval of configuration and development with the business partners* Manage periodic Disaster Recovery application testing with the business* Plan, communicate, and manage user acceptance testing and approval of configuration and development with the business partners for signoff* Develop, in conjunction with the business, user transaction lists, user test scripts and interface test scripts for use during all change, release and UAT testing* Ensure vendor management best practices are in place, and drive metrics and related vendor performance reviews on a monthly basisKey Requirements:* Providing IT application support services with Industry experience in process manufacturing, distribution and CPG* 5 Years of supporting and/or configuring SAP SCM, IBP and PP* Familiarity with SAP BW reporting* 2+ years in a team lead role* Supporting key business platforms that include SAP (PP, MM, IBP and PI/PO), and other SaaS enterprise applications* Developing requirements internally and delivering solutions with external development organizations* Supporting and continuously improving Enterprise Applications services within a multi-vendor environment* Working closely with managed service providers for Service Desk, application support, application maintenance and development, analytics solutions development, and support of SaaS products is highly preferred* Leading Enterprise Applications resources and supporting global business and external customers. Working experience outside of North America is preferred* Meeting regulatory and risk compliance requirements (e.g. GDPR) and working closely with internal and external compliance organizations is preferredEducation / Experience Requirements: * Bachelor's degree in Computer Science or Computer Engineering* 5 to 7 years of related IT experience* 2 to 5 years team lead experience* Equivalent combination of education and experienceEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Sigura, Alpharetta , Enterprise Applications - Value Chain Lead, Other , Alpharetta, Georgia