Retail Tech Customer Support

Company: Hudson Group
Location: Alpharetta
Posted on: April 4, 2021

Job Description:

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:
A competitive rate of pay of $12-15 per hour DOE
A 20% off Hudson Employee Discount
A 50% off Hudson Food & Beverage Employee Discount

This Sales Tech Associate Job Is For You, If You Would Enjoy:
Engaging customers and inspiring them to see what's possible with technology and building quality relationships to provide relevant and memorable product demonstrations.
Working at our Brookstone store in the Hartsfield - Jackson Atlanta International Airport

Your Team Is Counting On You As A Sales Tech Associate To:
Provide flexibility to work any shift, any day of the week, including weekends & holidays
Work a full-time schedule

Sales Tech Associate Key Accountabilities:
Acts as trusted subject matter expert, brand advocate, and product champion for Brookstone
Help drive a positive customer experience by providing customer consultations
Follow all company policies, cash handling policies, and special store loss prevention procedures
Achieves team and individual goals while enabling an excellent customer shopping experience
Processes transactions such as sales orders, returns and exchanges.
Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
Applies a high level of Brookstone product knowledge and expertise through ongoing learning and self-development
Be knowledgeable and familiar with the surrounding businesses/offerings within the facility
Communicate pricing, out of date, out of stock, and inventory issues with management
Assist other store employees in maintaining security in stores
Stock merchandise
Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
Perform related work as assigned

Required Qualifications:
Ability to interact with diverse personalities
Strong interpersonal skills
Extensive knowledge of consumer electronic products
Previous customer service/ cashier experience in a retail environment
Be able to lift 40 pounds

Preferred Qualifications:
Previous consumer electronic sales experience
Prior stockroom or warehouse experience
High School Diploma or equivalent

Some of our company-offered benefits for you and your family include:
Health & Well Being: Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Universal Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123

Keywords: Hudson Group, Alpharetta , Retail Tech Customer Support, Other , Alpharetta, Georgia