Associate Client Support Consultant

Company: ADP
Location: Alpharetta
Posted on: April 4, 2021

Job Description:

ADP is hiring many Associate Client Support Consultant, Small Business Services.Thanks for clicking! Let us tell you a little more...

• Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.)
• Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions?
• Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the "L" word and it's that serious.)Well, then you might be just the person we're looking for!First, a little something about ADP. We believe great companies are built not only by great people -- but for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture and people like you.As an Associate Client Support Consultant, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success.Does this sound like you?
  • Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions.
  • People First. You're a relationship builder who wants to help others, grow friendships, and support
  • Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action.
  • Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging "what's been done before."WHAT YOU'LL DO: ResponsibilitiesBe the Go-To Person and Trusted Advisor
    • Serve as a consultant in servicing ADP's products/technologies.
    • Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
    • Work to resolve issues and provide solutions.Be a Networker and Relationship Builder
      • Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions.
      • Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Keywords: ADP, Alpharetta , Associate Client Support Consultant, Other , Alpharetta, Georgia