AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

English-Spanish Customer Service Representative

Company: CarMax
Location: Alpharetta
Posted on: April 6, 2021

Job Description:

7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092CarMax, the way your career should be!Provide an iconic customer experienceAs an associate at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve.What you will do - Essential responsibilities

  • Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer
  • Triage incoming calls to the appropriate person or department to best assist the customer
  • Complete administrative tasks such as processing payments and updating information in our CarMax systems
  • Understand and adhere to company policies and procedures including collection policies/lawsLearn and succeed as part of a teamThis is a high-energy environment where you will work as a team to meet goals. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team.Qualifications and requirements
    • High school diploma, or equivalent to 1-month related experience
    • Thrive in a high energy and fast-paced environment
    • Speak and listen effectively with CarMax customers via phone or in writing
    • Strong written and verbal communication skills
    • Basic computer knowledge, including word processing and typing skillsWorking conditions
      • Pleasant but noisy office environment
      • Flexible work hours with shifts that may include nights, weekends, and holidays
      • Wears CarMax clothing (acquired through the company) at all times while working in the store
      • Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional AppearanceAbout CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: CarMax, Alpharetta , English-Spanish Customer Service Representative, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Assistance
Description: We're currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're primary responsibility is to give specialized guidance
Company: Atona
Location: Alpharetta
Posted on: 04/11/2021

Make up to $17/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Cleveland
Posted on: 04/11/2021

Wendy's Crew - Atlanta, GA - 2957 N Druid Hills Rd.
Description: EASY APPLY: Text JOIN US to 25000 or go to br br What You'll Do br br Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. As (more...)
Company: Meritage Hospitality
Location: Smyrna
Posted on: 04/11/2021


Crew Member
Description: Five Guys Burgers and Fries is interviewing for crew members. Ranked 1 burger in America not only for our delicious food but also for our exceptional employees.We have a unique work environment and open (more...)
Company: Five Guys Enterprises LLC
Location: Alpharetta
Posted on: 04/11/2021

Nanny Needed For 2 Children In Alpharetta.
Description: We are looking for a great nanny for 2 children in Alpharetta.
Company: Care.com
Location: Alpharetta
Posted on: 04/11/2021

Hair Stylist - Ocoee Crossing
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Cleveland
Posted on: 04/11/2021

Crew Member
Description: Five Guys Burgers and Fries is interviewing for crew members. Ranked 1 burger in America not only for our delicious food but also for our exceptional employees.We have a unique work environment and open (more...)
Company: Five Guys
Location: Alpharetta
Posted on: 04/11/2021

3M HIS Lead Classification Researcher
Description: US, District of Columbia, District Of Colombia Job Description:Lead Classification ResearcherCollaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major (more...)
Company: 3M Group
Location: Alpharetta
Posted on: 04/11/2021

Wendy's Crew - Braselton, GA - 7348 Spout Springs Road
Description: EASY APPLY: Text JOIN US to 25000 or go to br br What You'll Do br br Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. As (more...)
Company: Meritage Hospitality
Location: Smyrna
Posted on: 04/11/2021

CDL A Truck Driver ($2,000 Sign on Bonus) (Alpharetta,GA)
Description: At Pitney Bowes, we do the right thing, the right way. As a CDL A Driver in Atlanta, GA with Pitney Bowes, you can too. New employees will receive a 2,000 sign on bonus. We have amazing people who are (more...)
Company: Pitney Bowes
Location: Alpharetta
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds