Head of Client Services

• Publish, maintain, and update agency procedures
• Implement procedures and train staff
• Mange uniform execution of processes throughout all of our branch offices
• Work with Producers and Clients to continually find ways to better service our clients
• Serve as interim Client Service Rep to one of our Producers
• Make regular branch office visits to all locations

Required Skills & Expertise

• Must have an active Georgia P&C License
• Georgia Licensed Property & Casualty Agent
• At least 5 years experience in insurance customer service
• Applied Systems EPIC agency management system experience preferred
• Excellent interpersonal and communication skills
• Good organizational skills
• Able to handle multiple tasks in a fast paced environment
• Strong attention to detail and follow-up
• Must demonstrate the ability to learn skills quickly and teach others
• Competitive salary + bonus
• Healthcare Insurance paid 100% for employee
• 401(k) with matching
• PTO
• Full financial sponsorship for industry designations youd like to achieve

What Is The Best Part Of Working At SSI?

SSI takes the time and effort to ensure you are well trained, and that, not only are you capable of excelling in your work, but youre satisfied doing it. Theyre a company that cares about growing as a person as well as an employee. I love working here and cant imagine being anywhere else. Jennifer S., Executive Assistant

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