What does an outstanding Senior Relationship Manager
In this role, you will manage a portfolio of large bank clients
that are existing members of the STAR Network, the debit payments
network owned and operated by Fiserv.
As the face of the Star Network, you will share payments
industry insights and STAR strategy and direction with existing
large bank members and prospects. You will be responsible for
communicating the value of the network from a data and financial
perspective; maintaining a high level of customer engagement that
is measured through client retention goals; renegotiating existing
client contracts and add-on network/product service opportunities;
and acting as the Subject Matter Expert sharing your payments
industry knowledge with internal account Sales Executives.
You can look forward to:
Developing and improving executive client relationships with
STAR Network key clients
Working closely with various teams at Fiserv
Developing and executing long and short-range plans
Gathering and communicating product and competitive information
from the market. Acting as an information resource to all internal
functional areas including sales consulting, marketing, account
teams and product management and becoming recognized as an industry
SME internally and externally
Working with the respective account executives and client
managers to update clients on STAR Network direction and product
Working with finance and modeling to establish client
Running various management reports and updates on a weekly and
monthly basis. Joining account planning sessions as needed by
Basic qualifications for consideration:
Bachelor’s degree preferred or equivalent experience.
Minimum 5+ years of experience managing large accounts and
accountable for add-on sales commitments and client
Previous experience in the debit payments industry.
Financial and/or analysis experience required.
Learn more about us.
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services” But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team.
Card Services authorizes and settles point-of-sale (POS) and ATM
transactions, monitors and drives ATMs, provides nationwide
switching of debit, credit, prepaid and ATM transactions, and owns
the Accel® and STAR Network. We provide clients with proven
solutions to maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.