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Manager, Software Development

Company: Fiserv
Location: Alpharetta
Posted on: May 4, 2021

Job Description:

The Development team for our Digital Channels business is responsible for building and maintaining software products for mobile banking.  Building and maintaining our products includes development of new features and enhancements, maintenance and support of existing features, technical design and documentation, integration, deployment and testing. The Manager, Software Development will provide leadership and direction for a group of Developers, Test Engineers, Team Leads and Technical Leads and meets regularly with each of them to provide feedback and mentoring, ensure they receive appropriate training and that their career development goals are met. The Manager is responsible for continuously improving the processes and tools used by Developers and Test Engineers to ensure projects are delivered efficiently, with high quality and on time.  To be successful in this role, the Manager needs to have a passion for delivering market leading software products.

The role is responsible for defining the development and test approach within assigned projects, and disciplines through knowledge of industry best practices.  They act as an escalation point for project level issues, and proactively engage with stakeholders and other teams to ensure that technical risks are mitigated and impediments resolved. You will be required to respond to occasional requests for additional off-hour work in the event of an emergency client incident or critical business need.

Key Relationships:

This position provides line management for a group of Developers, Test Engineers, Team Leads and Tech Leads. You will work with Project Managers, Agile Coaches, Product Delivery Managers and Architects to ensure project delivery.

Technical Skills, Knowledge and Qualifications:

  • 10+ years experience in software development.
  • 2+ years experience in people management.
  • An advanced understanding of processes and practices which contribute to the reliability, maintainability, security, simplicity, performance, and testability of software.
  • Experience in delivering via complete software development life cycles, with methodologies like Agile, Scrum, Extereme Programming.
  • An advanced understanding of IT environments, mobile devices, server technologies, security, performance.
  • Financial services industry experience, familiarity with eFinance applications, understanding of ecommerce implementation considerations, and project management experience.
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio, Project Office Suite).  
  • Demonstrated success in defining and implementing process improvements.
  • Deep understanding of issues involved in delivering, deploying and supporting an integrated suite of products.
  • Demonstrated success in establishing standards for SW Product and Process metrics and implementing process (preferable).
  • Domain knowledge in the banking, finance, payments, mobile applications (preferable).
  • Tertiary qualification in Information Technology or Computer Sciences or relevant work experience.
  • Strong understanding of general IT environments, including Mobile applications, server technologies, Security, performance.
  • App Store deployment knowledge desirable

Travel: up to 10% (domestic and international)

Keywords: Fiserv, Alpharetta , Manager, Software Development, Other , Alpharetta, Georgia

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