What does a successful Director, Risk & Compliance - Card
Services I do? Provides leadership and execution within Fiserv’s
Enterprise Risk, Controls & Compliance program, supporting Card
Services. Supports the business’ alignment with enterprise risk
frameworks and processes to help ensure systems, products and
practices comply with policies, standards, and regulations.
As a Director, Risk & Compliance - Card Services, you can look
Supports Card Services’ engagement with the Enterprise Risk,
Controls and Compliance program. Serves as primary risk and
compliance partner within the Debit, Networks, ATM, and Managed
Solutions product verticals.
Supports prioritization of risk & compliance program efforts.
Provides thought leadership and risk-based guidance to the
business. Recommends practical solutions to help ensure the
business meets applicable risk and compliance requirements.
Addresses risks within aligned business areas. Assess, track and
report on threats and vulnerabilities. Elevates, track and report
on risk issues.
Manages multiple, risk and compliance initiatives; communicate
and escalate as appropriate. Prepare and deliver risk insights to
Monitors the regulatory environment applicable to Card Services
products and services. Assess and communicate regarding changes;
translate regulatory guidance into practical and actionable
Partners with internal SMEs, risk domain leaders, and legal
Addresses what is occurring now; analyze the risk and regulatory
landscape; anticipate and address future needs.
Provides comprehensive risk assessments. Challenges the status
quo, dig deep, push back, and ask hard questions.
Supports the creation of business cases for change and or
investment as needed.
Represents the company in risk or compliance-related discussions
and meetings with internal and external clients.
Collaborates within vertical and horizontal functions to address
risk and compliance issues; consult with business stakeholders on
solutions based on good models and advice. Interprets / translates
between risk domains, technology, and the business.
Describes risks in terms such as exposure, financial risk,
compliance and reputational risk. Recognizes risk management and
compliance are about preparation and prevention, as much as
response and recovery.
Influences the business to create a more risk-aware culture
within the organization. Builds trust with key business partners;
is a respected partner and resource.
Is intellectually curious.
Provides insight as well as information. Drives excellence,
within their team(s), aligned business areas, and Fiserv as a
Basic Qualifications for Consideration:
Bachelor’s degree required; MBA, JD, CRCM, or related field
certifications a plus
7+ years of risk and/or compliance experience within financial
services; payments/fintech/service provider experience desired.
Knowledge of the industry and relevant external forces, with a
significant understanding of how regulatory agencies influence
business operations within the financial services industry
Knowledge and experience defining and applying compliance
requirements, industry rules to technologies, data and business
processes. Experience performing risk and control assessments,
functional mapping and identification of controls, control testing,
and documentation/presentation of risk assessments and reports to
key business partners, including executive leaders.
Succeeds in a fast-paced environment; adapts quickly to change;
ability to manage multiple, complex initiatives.
Excellent oral and written communication skills, interpersonal
and negotiation skills
Policy and process development experience; Compliance training
content development experience desired.
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services”. But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer (People of
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.