What does a Director, Intelligent Automation do at Fiserv?
Would you like to be a part of Intelligent Automation Center of
Excellence for the world’s largest Fintech; where the COE is
responsible for forming a centralized team and a global strategy to
transform the enterprise using Automation levers?
We are an internal consulting team sponsored by the companies
C-Level to establish capabilities in intelligent automation and
artificial intelligence, build an AI platform and lead global
transformation programs with AI and Automation as a key lever.
In this role, you can look forward to:
•Leading the solution design for automation including robotic
process automation, workflow automation, process mining, natural
language processing, Virtual Agent, Intelligent Character
Recognition, etc. Act as a thought partner in the selection,
configuration and implementation of automated solutions as well as
establish best practices to ensure high quality and efficient
business transformation leveraging IA technologies. Partner closely
with Automation Leaders/ CIOs in building compressive automation
solutions. You will have a seamless blend of understanding
operations excellence, technical know-how, communication and
consulting skills. The ideal candidate will have high degree of
expertise in latest tools in automation, intelligent automation and
foundational knowledge of Data Analytics, and machine learning.
You’d be working on:
•Leading Transformation Programs as an IA Expert: Working
closely with BU presidents and Functional Heads of the company in
developing the future vision and transformational solutions for
their operations and products. You’d be expected to be a strategic
problem solver and managing a team of IA experts
•Deployment strategy for Automation Toolkit: Defining the
strategy (methodology, best practices) to effectively deploy new
automation tools in the company. Work with internal stakeholders to
initiate deployment plans.
Basic Qualifications for Consideration:
•Bachelors degree and Masters degree
Knowledge of intelligent automation and cognitive platforms in
virtual agents such as Workflow Automation, ICR/OCR , ETL tools
Familiarity with intelligent automation and cognitive platforms
in Workflow Automation, ICR/OCR, ETL Tools such as Appian,
Strong blend of Business Operations and Technology design and
implementation experience with specific focus on building robust
Intelligent Automation solutions across the value chain
Minimum 10 years experience in IT
Minimum of 5 years experience in being part of or leading IA or
AI led transformations
Very strong executive presence and ability to simply complex
concepts for consumption by non-technical executives. First hand
experience in presenting to senior leadership is required to
succeed in the role.
Proven comfort and an intellectual curiosity to keep pace with
technological advancements and tools in intelligent Automation and
Strong communication skills, especially around breaking down
complex structures into digestible and relevant points for a
diverse set of clients and colleagues, at all levels
Knowledge of industry trends, development and availability of
new technologies and tools
Passionate about artificial intelligence and stay up-to-date
with the latest developments in the field.
Preferred Qualification for Qualifications:
•Strong problem solving and consulting skills with experience at
top Strategy consulting firms such as McKinsey, BCG, Bain,
Strategy& or similar management consulting firms.
•Knowledge in architecting/operating solutions and security
frameworks built on AWS, Azure, or Google Cloud is a plus
Candidates that have backgrounds in machine learning are a huge
Candidates with experience with LOWCOD are helpful
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services”. But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.