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Product Solutions Specialist

Company: Fiserv
Location: Alpharetta
Posted on: May 4, 2021

Job Description:

Do you enjoy connecting the dots and problem solving? Are you passionate about sales and technology? Are you a monster closer? Do you need a new challenge daily to stay interested and motivated?

If you answered yes to any or all of these questions, the Product Solutions Specialist role at Fiserv is the career you’re looking for next. As a PSS you'll have the opportunity to make a material difference in our ability to win, by assisting the sales team with new and existing opportunities.

We are looking for self-starters who bring energy to the room and can deliver technical solutions in a sales-oriented manner. This role will present new and challenging obstacles on daily basis which will require team collaboration to quickly solve.

The goal of this team is to win when there is not a winning answer immediately available – in order to achieve that goal we are looking for individuals who are passionate about getting answers through creative thought and problem solving.

More importantly, we seek to be the example of a sales culture that fosters a never lose, never quit attitude coupled with high energy and a passion for winning.

So what does an excellent Product Solutions Specialist do?

You'll be responsible for actively driving and managing the technology evaluation stage of the sales process, while working in conjunction with the sales team as the key technical advisor and product advocate for internal and external products. You'll articulate technology and product positioning to both business and technical users, and identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. You'll also establish and maintain strong relationships throughout the sales cycle. You'll be responsible for development and delivery of product demonstrations, as well as representing the product to customers and at field events. And you'll respond to functional and technical elements of RFIs/RFPs, in addition to conveying customer requirements to our Product Management teams. Partner-facing technical resource (before, during and after integration for added feature requests) who will: • Work through technical review/questions in early discovery calls • Walk through APIs where applicable • Work through technical issues internally • Maintain product roadmap to have intelligent conversations • Gather customization/enhancement requests to track for roadmap prioritization • Dictate pipeline report and tracking post technical review conversations

Basic Qualifications for Consideration: • Ability to travel approximately 30% • Proven track record in software sales and knowledge of technology • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base • Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches

Preferred Qualifications: • Integrated payments experience is preferred

Keywords: Fiserv, Alpharetta , Product Solutions Specialist, Other , Alpharetta, Georgia

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