What does a great Disaster Recovery Advisor do?
The Disaster Recovery Advisor will be part of the Enterprise
Business Continuity & Disaster Recovery (EBC&DR) group
reporting to the Head of Disaster Recovery. The EBC&DR Advisor
will assist in the development, implementation, testing, education
and maintenance of the Fiserv Disaster Recovery program to ensure
technology recovery in the event of an emergency or disaster. Will
maintain standards and ensure that all plans are documented and
meet those standards. The individual will work in conjunction with
technology contacts to ensure a high level of awareness across the
company as well as the appropriate preparedness during the event of
a disaster. Implement firm-wide Enterprise Business Continuity &
Disaster Recovery Policies and Standards and provide guidance to
all lines of business to ensure they are in compliance.
As a Disaster Recovery Advisor you can look forward to:
Develops and implements controls and/or solutions to complex
business problems to ensure risks and exposures are properly
Leads the execution of Data Center Disaster Recovery
Evaluates Business Unit infrastructure and system requirements
in terms of corporate compliance. Proactively identifies and
reports concerns or improvements impacting Disaster Recovery
Mandate that the assessments and plans are adhering to
Enterprise Business Continuity Policies and Standards and are
updated on an annual basis.
Work in close partnership with the Joint Security Operation
Center (JSOC) to identify issues or events that can impact
facilities and/or assets. Respond and assist in mitigating all
incidents that affect Fiserv's interests
Participate in all audit & regulatory reviews that include
Act as a subject matter expert of Disaster Recovery concepts,
methodology and best practices.
Assist technology teams with development and maintenance of
Disaster Recovery plans including annual testing of those
Develops and implements improvements and efficiency in Disaster
Maintain documentation and records as it relates to the
EBC&DR program including recovery plans, test plans,
maintenance and testing schedules, standards, vital records,
critical applications and framework.
Assist in creating awareness throughout the company in order to
elevate the EBC&DR program.
You are a person who:
Has a mind for process, a passion for data, and a willingness to
take on tough challenges Has strong attention to details. Possess
knowledge of all technologies relevant to responsibilities Ability
to work collaboratively with a broad range of constituencies,
including senior executives. Strong analytical framework and
advanced Microsoft Office (Excel, Outlook, Word, Access, and
PowerPoint) skills required
Basic qualifications for consideration:
5+ years of related experience in an analytical and/or technical
Bachelor’s Degree or equivalent work experience with industry
recognized Professional Certification (preferred).
Subject matter expert of Disaster Recovery concepts and
methodology, along with payments industry best practices.
Experience leading large scale incidents
Understanding of the Disaster Recovery planning cycle including
analysis, design, implementation, validation, testing, problem
Experience with leading and implementing projects.
Project management skills/capabilities and ability to
multi-task, prioritize, and maintain detailed project plans and
Long-range thinking, planning, and development of plans against
a defined strategy, paired with a track record of strong tactical
Be available during off duty hours and willingness to travel to
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services”. But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer (People of
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.