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Technical Business Analysis - Advisor II

Company: Fiserv
Location: Alpharetta
Posted on: May 4, 2021

Job Description:

What does a great Technical Business Analyst do?

We are looking for an experienced, talented, problem solving Sr. Business Analyst with 10+ year experience to work in an agile environment and bridge the gap between product owners and technology teams.

This Sr. Business Analyst will be responsible for working with product and technical teams to understand and document use cases/user stories for a variety of large projects.

This person must be able to articulate business processes, information flows and enablement of technology, as well as establish strong partnerships with both internal and external partners to ensure seamless execution. In addition, the candidate must work with cross functional, co-located/remote, and offshore teams to drive delivery of product roadmap.

Job Responsibilities: 1. Work with the business stakeholder and cross functional teams to elicit and document robust requirements in order to implement digital solutions that are in alignment with overall goals and drive profitability 2. Facilitate and manage feature discovery and user story review sessions with product and technology teams. 3. Write functional requirements and stories to support development and inform technical requirements. 4. Experience with agile methodology, Scrum framework, working with product owners and technology to create, refine, groom user stories and prioritize backlog. 5. Working with product and other BAs to create a healthy backlog for scrum teams 6. Understand the complexities of Agile, Waterfall or Hybrid work environments, and can flex into any approach to properly align deliverables and milestones with the business. 7. Open, create, and manage JIRA tickets, which includes being a liaison for external partners throughout the scoping and grooming process. 8. Keeps abreast of innovations and changes to relevant business and functional capabilities in order to provide effective requirements elicitation and documentation 9. Define process improvements to achieve a solid Business Analysis framework using standards and best practices, and be able to demonstrate them through project execution 10. Communicate key findings to leadership and make recommendations around risk and product strategies 11. Mentor other team members


1. Minimum of 10+ years’ experience. 2. Excellent oral and written communication skill, proactive and a self-starter 3. A team player who works well with technical and non-technical resources 4. Experience in Insurance or Gaming & Lottery or financial services is a plus 5. Ability to see tasks through to completion without significant guidance Experience in Atlassian (JIRA, Confluence) and virtual collaboration tools

Our Universal Commerce solution enables innovative commerce options while providing retailers/restaurants with a secure digital experience for their customers. Not just a mobile payments solution, uCom provides consumers with a seamless experience throughout a full transaction from any purchasing channel -in store, online, mobile, connected car or IOT. It’s this seamless experience -combining shopping, payment, marketing, loyalty, and money management that consumers desire. This solution speeds the payment process, while providing value added services, which can yield additional revenue flows and streamline operational efficiency for clients.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Alpharetta , Technical Business Analysis - Advisor II, Other , Alpharetta, Georgia

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