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Sales Engineer, Senior

Company: Fiserv
Location: Alpharetta
Posted on: June 2, 2021

Job Description:

What does a great Sales Engineer, Senior do?

In this role, you will provide subject matter and technical expertise in sales opportunities to facilitate the discovery and capture of business needs and opportunities, to develop and analyze solutions, and to engender confidence and credibility through your presentations and direct interactions with our Clients. This will support Fiserv’s Financial Crime Risk Management product portfolio, with a particular focus on the full range of fraud detection and anti-money laundering processes and compliance practices for financial institutions, including insurance firms.

You can look forward to:

  • Working closely with the Sales team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives.
  • Illustrating the value of the Financial Crime Risk Management product portfolio to prospects in a compelling manner.
  • Aligning the Financial Crime Risk Management product portfolio capabilities (products and services) with client business requirements through a professional and ethical business approach which endorses Fiserv’s values.
  • Participating in the development & completion of submitted RFI/RFP documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.
  • Promoting and supporting sales opportunities into existing Fiserv accounts and help to ensure that customers are successful in their objectives and remain reference-able for Fiserv.
  • Adhering to solution selling techniques in line with the Client Buying Process tools and methods Represent Fiserv at Trade Show events and conferences to increase brand and solution visibility (company booth, panel discussions, industry speaker, etc.)
  • Developing credibility and confidence with prospects through the sales lifecycle through the demonstration of expertise and strong engagement skills Coordinate with Product Management and Development to ensure that the necessary environments and the most current demonstrable product release is available for use
  • Developing demonstration strategies to promote strategic features and capitalize on customer and market driven value propositions
  • Staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities
  • Understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • Providing feedback from the market to Product Management and Development regarding products including identification of gaps between product functionality and market/customer demands

Basic Qualifications for Consideration:

  • Bachelor’s Degree in business, finance, marketing, computer science and/or related field or equivalent experience
  • 10+ years’ experience with financial institutions or technology vendors servicing financial institutions (e.g. wholesale banking, investment management and brokerage services along with related Software experience) with a focus on Fraud Detection, Anti-Money Laundering, Compliance and/or Risk.
  • 5+ years’ experience in sales, pre-sales or implementation of software solutions, ideally in a similar solution area.

Preferred Qualifications for Consideration:

  • CFE or CAMS certification preferred

You’re the kind of person who:

  • Has an understanding of / or ability to quickly acquire in depth knowledge of multiple product lines in support of the responsibilities above
  • Is an independent problem solver and able to solve problems without precedents or guidelines
  • Has the ability to understand and effectively communicate with multiple functional groups
  • Has the ability to quickly acquire an in-depth understanding of relevant Risk & Compliance markets
  • Can manage complex projects

Travel:

  • Approximately 30%

Learn more about us.  

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. 

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.  

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.  

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.  

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.  

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.  

In this role, you will be aligned to our Financial & Risk Management solutions business (FRMS). Our solutions help financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Solutions are offered in multiple delivery modes including software products, customer-funded development, alliance services, consulting, ASP and hosted services.  

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Explore the possibilities of a career with Fiserv and Find Your Forward with us. 

Keywords: Fiserv, Alpharetta , Sales Engineer, Senior, Other , Alpharetta, Georgia

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