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Product Strategy Manager or Above

Company: Total System Services, Inc.
Location: Alpharetta
Posted on: June 3, 2021

Job Description:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Position is open to work out of our Buckhead, Alpharetta, or Main Campus in Columbus, GA

Summary of This Role

Leads the development of Issuing portfolio and product strategies to produce a cohesive, interconnected view for the business teams and clients. Analyzes market and business environment to identify trends that may affect TSYS product investments and positioning. Examines opportunities for new business opportunities with third parties and new client markets. Facilitates portfolio and product strategy development in collaboration with Product Management leaders and creates a unified strategic story that ties the separate portfolios together. Makes recommendations for long term investments based on understanding of the emerging business trends and business objectives. Supports sales and account management teams by engaging with clients to communicate our product strategy.

Job Specific Skills and Competencies

  • Accomplish major, complex programs of work with minimal supervision.

  • Synthesize large amounts of diverse data to glean novel insights and form simple, actionable strategies and objectives that can be measured

  • Foster positive, productive relationships with colleagues, partners and clients that enables you to influence opinion and achieve consensus on potentially challenging subjects.

  • Exercise initiative to identify and spur the team to action to address opportunities and threats

What Part Will You Play?

  • Facilitate strategy development workshops with product portfolios to create product strategies

  • Organize product portfolio strategies into a unified, interconnected strategic framework

  • Create presentations that tell the strategic story for TSYS Issuing segment as well as the product portfolios that it is composed of.

  • Engage with clients to discuss our strategy and vision in collaboration with Sales and Account Management

  • Areas of investigation may include: disruptive technologies, competitive developments, regulatory & legal considerations, new end user and client demands. - Conduct complex qualitative and quantitative research into emerging trends and developments that may affect our strategies.

  • Seek out and evaluate new business opportunities with third parties such as mergers, acquisitions, partnerships, alliances and/or joint ventures.

  • Assess potential new business models that expand the available market for our products and services.

  • Assess our current operating models to identify efficiencies and additional value. Act as a change agent to improve the organization's effectiveness.

  • Monitor product roadmaps and investments to assess alignment between tactical actions and strategic imperatives.

  • Build strong working relationships with product, commercialization, operational, and sales channel teams as well as senior leadership and clients.

  • Provide recommendations to address opportunities and threats which typically deviate from established procedures.

  • Other duties as assigned

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree

  • Typically Minimum 8+ Years Relevant Exp

  • Experience in Product Management or Corporate Strategy

  • Experience in similar business product services and/or external customer/market experience

  • 2 years of experience in financial services / payments or technical industry.

Preferred Qualifications

  • Master's Degree

  • MBA

  • Experience with Agile methodologies such as User Centered Design, Lean Startup, XP, or Scrum.

  • Prefer experience in a software development environment or in a professional services role. Prefer software or IT background (i.e., degree or experience). Prefer direct experience with doing software development, testing and/or business analysis.

  • Experience in direct client engagement

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult. Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects. Barriers to entry such as technical committee and senior management review exist at this level.

  • Job Complexity - Works on issue that impact design/selling success or address future concepts, products, or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects.

  • Supervision - Exercises wide latitude in determining objectives and approaches to critical assignments.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Keywords: Total System Services, Inc., Alpharetta , Product Strategy Manager or Above, Other , Alpharetta, Georgia

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