Customer Service Representative
Company: Panther Brands
Location: Alpharetta
Posted on: June 6, 2021
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Job Description:
Panther Plumbing
of Austell, GA is looking to hire a
part-time Customer Service Representative. Are you
great on the phone? Do you enjoy providing exceptional customer
service in a fast-paced office environment? Are you interested in
starting a career with a stable and respected home services
company? If so, keep reading!
This dispatch position pays a competitive wage of
$10- $12 hourly, depending on experience. We also
offer some of the best benefits around including
weekly pay, $300 monthly towards medical
insurance, paid time off, paid holidays, referral & review bonuses,
as well as daily snacks & drinks! If this sounds like the
right opportunity for you, apply today!
ABOUT PANTHER PLUMBING
As West Atlanta's most dependable plumbing company, we have striven
to provide top-notch residential and commercial plumbing services
to our customers since day one. We are a family-first company and
have created an environment in which our employees feel they have a
career and not just a job. Our great success is greatly attributed
to our technicians who continue to provide the best possible
service for all of our clients. That's why we provide all
the tools and technology to be successful in a fast-paced
industry. Come join our family!
A DAY IN THE LIFE OF A CUSTOMER SERVICE
REPRESENTATIVE
As a Customer Service Representative, you arrive each day ready to
work hard to ensure maximum scheduling efficiency without
compromising customer service. Most of your day is spent in an
office environment on the phone or computer. Your friendly and
capable demeanor comes through as you receive incoming client calls
and dispatch service calls to field technicians.
You schedule calls in order to provide prompt, convenient service,
as well as maximize our field technicians' time and mileage. You
forecast days and weeks ahead to keep all employees working and on
track.
Over the phone, you inform clients of arrival times and ensure that
they are notified ahead of time about any delays. And, as
necessary, you reschedule appointments. You feel good about
ensuring that our clients are satisfied, all parties are
well-informed, and everything runs smoothly.
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
Familiarity with the customer service industry would be a plus, but
we will train the right person!
Are you dependable? Do you have excellent customer service skills?
Are you organized and able to prioritize tasks effectively? Do you
have good communication skills, both verbally and written? Are you
attentive to detail? Are you friendly and patient? If so, you may
be perfect for this dispatch position!
WORK SCHEDULE
This part-time position works Monday, Saturday, and one
other day of the week. On-call hours are required every 3
weeks to dispatch calls after hours
ARE YOU READY TO JOIN OUR TEAM?
If you are a scheduling extraordinaire and feel that you would be
right for this dispatch position, fill out our initial
3-minute, mobile-friendly application
today!
Location: 30168
Keywords: Panther Brands, Alpharetta , Customer Service Representative, Other , Alpharetta, Georgia
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Click
here to apply!
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