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Customer Service Representative

Company: Panther Brands
Location: Alpharetta
Posted on: June 6, 2021

Job Description:

Panther Plumbing of Austell, GA is looking to hire a part-time Customer Service Representative. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected home services company? If so, keep reading!

This dispatch position pays a competitive wage of $10- $12 hourly, depending on experience. We also offer some of the best benefits around including weekly pay, $300 monthly towards medical insurance, paid time off, paid holidays, referral & review bonuses, as well as daily snacks & drinks! If this sounds like the right opportunity for you, apply today!

ABOUT PANTHER PLUMBING

As West Atlanta's most dependable plumbing company, we have striven to provide top-notch residential and commercial plumbing services to our customers since day one. We are a family-first company and have created an environment in which our employees feel they have a career and not just a job. Our great success is greatly attributed to our technicians who continue to provide the best possible service for all of our clients. That's why we provide all the tools and technology to be successful in a fast-paced industry. Come join our family!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.

You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS

  • At least 18 years of age
  • Clean driving record
  • Ability to pass a drug screening
  • Strong typing and phone skills
  • Live within 30 mins of Austell, GA
  • Working knowledge of quick books online

Familiarity with the customer service industry would be a plus, but we will train the right person! Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!

WORK SCHEDULE

This part-time position works Monday, Saturday, and one other day of the week. On-call hours are required every 3 weeks to dispatch calls after hours

ARE YOU READY TO JOIN OUR TEAM?

If you are a scheduling extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!

Location: 30168



Job Posted by ApplicantPro

Keywords: Panther Brands, Alpharetta , Customer Service Representative, Other , Alpharetta, Georgia

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