Claim and Litigation Quality and Cost Management [CLQ]
Company: Axis Capital Holdings
Posted on: June 6, 2021
This is your opportunity to join AXIS Capital - a trusted global
provider of specialty lines insurance and reinsurance. We stand
apart for our outstanding client service, intelligent risk taking
and superior risk adjusted returns for our shareholders. We also
proudly maintain an entrepreneurial, disciplined and ethical
corporate culture. As a member of AXIS, you join a team that is
among the best in the industry.
Job Title: Paralegal
Department: Claims Operations
Location: Alpharetta, Berkeley Heights, Kansas City
Part of the CLQ Legal Bill Review team responsible for review of
legal invoices to ensure that the fees and expenses are necessary,
reasonable and in compliance with billing guidelines. Supports
management of legal representation services performed by law firms
representing the company and or its insureds for specific
departments or business units and is accountable with the rest of
the team for the resulting business financial and service quality
impacts. Functions as a service liaison between brokers, insureds
and claimants, and the professional staff by providing necessary
administrative support to allow Claims Analysts/Claims Specialists
to focus on evaluating and setting claims. Serves as back-up to the
Claims Administration Supervisor and supports other claims offices
as needed Performs a wide variety of other metric collection and
data analysis activities. This position can be based in Alpharetta,
GA, Berkeley Heights, NJ, or Kansas City, MO.
KEY DUTIES & RESPONSIBILITIES:
Reviews and analyzes legal bills for reasonableness and ensure
compliance with billing guidelines, industry standards and business
rules to ensure payment of only reasonable and necessary
Adjusts invoices in the system and manually as appropriate and
makes recommendations regarding billing issues which arise
Meets production and quality guidelines.
Reviews internal claim systems for claims detail. Communicates
with claim professionals to determine prior authorization or
exception approval, and researches and resolving customer inquiries
and reconsideration of appeals.
Participates in special projects as assigned.
Coordinates schedules for Legal and Claim Audits.
Gathers relevant information and documents, compiles data to
compose, edit, revise, tabulate and print letters, tables, reports
and other materials.
Provides recordkeeping support as needed.
Processes incoming wire transfers as needed.
Provides daily work oversight in support of Claims Supervisor
and Professional Staff
Assists in problem solving all clerical processes and coding
Assists in Vendor Payment Allocation across applicable claim
- Assists with coordination of projects and special assignments
such as audit preparation
REQUIRED EDUCATION/TRAINING & EXPERIENCE:
Paralegal Certification or relevant experience.
2 years law firm, bill review or claim experience.
Excellent communications (telephone, e-mail and interpersonal)
skills as required.
Exceptional attention to detail and a customer-centric
Strong analytical and organizational skills
- Software: All Windows operating systems, Microsoft Word,
OTHER DESIRED SKILLS & CHARACTERISTICS:
Knowledge of the litigation process and legal terminology
Experience with attorney billings a plus.
Ability to gather data, compile information, and prepares
Ability to communicate effectively, and professionally both
orally and in writing.
Database and records management skills.
Ability to analyze and solve problems.
Strong interpersonal skills and the ability to work effectively
with various lines of business.
Ability to maintain confidentiality of records and
Ability to create, compose and edit written materials.
General office experience preferred.
Demonstrates a high degree of initiative, maturity, good
judgment, and discretion.
Demonstrates effective organization, time management and
customer service skills.
- Demonstrates proficiency with basic computer skills using MS
Office Applications (Excel and Word). Proficiency with Access, and
SharePoint a plus.
Keywords: Axis Capital Holdings, Alpharetta , Claim and Litigation Quality and Cost Management [CLQ], Other , Alpharetta, Georgia
Didn't find what you're looking for? Search again!