Posted on: June 6, 2021
Contract to Hire Dispatcher/Logistics
Fulltime Salary: 40k-50k
- Dispatches drivers to calls as they are received, using
information on customer needs, drivers' locations and loads, and
daily factors to balance cost and customer satisfaction.
- Works with sites and the service department to optimize routes
based on needs of the customer.
- Determines the daily level of driver staffing to provide best
mix of responsiveness and productivity
- Assigns routes and service tickets to appropriate drivers
throughout the day and for the next day; manages and determines
route actions and assuring route completion.
- Handles fields incoming calls and e-mails from customer service
and sales department; manages requests for all pick-up or delivery
on any container movement within the Market area.
- Initiates communication to customers while drivers are
on-site/location, resolving pick-up and other issues delaying the
- Troubleshoots and resolves potential delivery and pick-up
problems before they result in service issues
- Ensures same-day service on missed pick-ups by managing the
routing for all routes and tracking Driver movement in the
- Computer skills with ability to handle multiple programs and
- A minimum of 2 years experience working as a dispatch
- Must be able to communicate effectively and professionally via
e-mail, telephone, and 2 way devices
- Must have the desire and ability to learn Waste Management
proprietary software applications
We are an equal opportunity employer and make hiring decisions
based on merit. Recruitment, hiring, training, and job assignments
are made without regard to race, color, national origin, age,
ancestry, religion, sex, sexual orientation, gender identity,
gender expression, marital status, disability, or any other
protected classification. We consider all qualified applicants,
including those with criminal histories, in a manner consistent
with state and local laws, including the City of Los Angeles' Fair
Chance Initiative for Hiring Ordinance.
Keywords: Ultimate, Alpharetta , Dispatcher, Other , Alpharetta, Georgia
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