As an associate in the D365 Customer Engagement (CE) practice,
you will actively participate in learning the D365 CE solutions,
including Sales, Field Service, Customer Service, PSA and Marketing
applications, and engage in the full cycle of software
implementation. This will include working directly with clients,
learning their business and gathering the requirements of a
tailored, effective software solution. Associates will have
integral involvement in designing, building and documenting system
enhancements, and then testing the results and training customer
personnel in their use.
Perform business analyst functions
Engage in requirements gathering sessions with clients
Assist in the creation of design documentation
Hands on configuration of the application
Work with client to validate the solution
Assist with training
Perform ongoing support as needed
Work well with team members, clients, and other vendors
Participate in the Agile and/or Microsoft SureStep Iterative
Bachelor's Degree in Information Technology, MIS, Accounting,
Computer Science or other related business fields
Ability to travel
A minimum 3.0 GPA is preferred
Demonstrated ability to take initiative and work in a
self-directed manner and develop strong working relationships with
Relevant, hands-on work-related experience working in a team
Desire to learn and grow
Strong organizational, writing, interpersonal and communication
skills, attention to details, ability to multi-task and meet
Experience with Scribe a plus
You want your next step to be the right one. You've worked hard
to get where you are today. And now you're ready to use your unique
skills, talents and personality to achieve great things. RSM is a
place where you are valued as an individual, mentored as a future
leader, and recognized for your accomplishments and potential.
Working directly with clients, key decision makers and business
owners across various industries and geographies, you'll move
quickly along the learning curve and our clients will benefit from
your fresh perspective.
Experience RSM US. Experience the power of being understood.
RSM is an equal opportunity/affirmative action employer.