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2021 - Summer - Consulting Associate - Technology - D365 Customer Engagement

Company: RSM
Location: Alpharetta
Posted on: June 6, 2021

Job Description:

As an associate in the D365 Customer Engagement (CE) practice, you will actively participate in learning the D365 CE solutions, including Sales, Field Service, Customer Service, PSA and Marketing applications, and engage in the full cycle of software implementation. This will include working directly with clients, learning their business and gathering the requirements of a tailored, effective software solution. Associates will have integral involvement in designing, building and documenting system enhancements, and then testing the results and training customer personnel in their use.

Responsibilities:

Perform business analyst functions

Engage in requirements gathering sessions with clients

Assist in the creation of design documentation

Hands on configuration of the application

Work with client to validate the solution

Assist with training

Perform ongoing support as needed

Work well with team members, clients, and other vendors

Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications:

Bachelor's Degree in Information Technology, MIS, Accounting, Computer Science or other related business fields

Ability to travel

A minimum 3.0 GPA is preferred

Preferred Qualifications:

Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients

Relevant, hands-on work-related experience working in a team environment

Desire to learn and grow

Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines

Experience with Scribe a plus

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

Keywords: RSM, Alpharetta , 2021 - Summer - Consulting Associate - Technology - D365 Customer Engagement, Other , Alpharetta, Georgia

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