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Claims Specialist, Construction (Open to Remote Location)

Company: Markel Corporation
Location: Alpharetta
Posted on: June 6, 2021

Job Description:

Company Information:

What we look for

Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of

customer service and help maintain our position as a leader in the global marketplace.

Markel Style

The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

Job Summary:

Job Summary

This position will be responsible for the resolution of claims of low to moderate complexity and exposure. The position will have responsibility for decision making within their authority and work under general direction from their manager.

Job Responsibilities

  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims
  • Analyzes coverage and communicates coverage positions
  • Conducts, coordinates, and directs investigation into loss facts and extent of damages
  • Directs and monitors assignments to experts and outside counsel
  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
  • Negotiates and settles claims either directly or indirectly
  • Prepares reports by collecting and summarizing information
  • Adheres to Fair Claims Practices regulations
  • Participates in special projects or assists other team members as requested
  • Travel to mediations, trials, and conferences as required


  • Bachelor's degree or equivalent work experience


  • Must have or be eligible to receive claims adjuster license.
  • Successful completion of basic insurance courses or achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU)

Work Experience

  • Minimum of 2-3 years of claims handling experience or equivalent combination of education and experience
  • Knowledge of insurance industry or claims handling preferred

Skill Sets

  • Excellent written and oral communication skills
  • Strong analytical and problem solving skills
  • Strong organization and time management skills
  • Ability to deliver outstanding customer service
  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
  • Ability to work in a team environment
  • Strong desire for continuous improvement

Please note: Markel has a phased approach for re-entry into our buildings that is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/ governmental requirements and recommendations. Remote working is still the preferred method of working for most positions at this time. Effective 6/1/21 we will implement a return to work strategy that allows for three days in the office every other week. We will update with further developments.

"Why work for us?"

Diversity and inclusion

Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement

Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style-some of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.

Keywords: Markel Corporation, Alpharetta , Claims Specialist, Construction (Open to Remote Location), Other , Alpharetta, Georgia

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