Customer Service Rep - I
Company: The Judge Group Inc.
Posted on: June 6, 2021
Location: Alpharetta, GADescription: Our client is currently
seeking a Customer Service Rep - I This job will have the following
responsibilities: Review incoming documents to ensure compliance to
documented process and requirements prior to completion. Educate
internal and external customers on company guidelines and
procedures; giving guidance and direction on completing requests
timely and efficiently. Contact customers via email and/or outbound
call to obtain information or advise status of
order/correspondence. Interface with BGCO, Sales. Information
Systems, Marketing, Legal and other departments to ensure
compliance with process/procedures. Qualifications & Requirements:
A Bachelor's degree or equivalent work experience. Strong
mathematical and statistical skills. Microsoft Office products (MS
Excel, MS Word, and MS PowerPoint). Knowledge/experience in a high
volume, production environment. One or more years of customer
support experience. One or more years of B2B experience. Multiple
systems knowledge (ECPD, ACSS, WFM,). Strong written and verbal
communication skills. Flexibility -Hours of operation, Monday ?
Friday 7:00 am- 7:00 pm, subject to change based on business needs.
Contact: job and many more are available through The Judge Group.
Find us on the web at
Keywords: The Judge Group Inc., Alpharetta , Customer Service Rep - I, Other , Alpharetta, Georgia
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