Business Analyst

Company: Source Medical
Location: Alpharetta
Posted on: June 7, 2021

Job Description:

Since 1996, Surgical Information Systems ("SIS") has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes.

Focused exclusively on perioperative IT, the SIS award-winning product suite[1] is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Medical Records (EMRs), Anesthesia Information Management Systems (AIMS), ASC business management, and business intelligence and analytics solutions. Services include revenue cycle management to complement SIS's software solutions.

SIS is a 2021 Top Workplaces USA Award winner, chosen based solely on employee feedback gathered through an employee engagement survey issued by Energage.

For more information, visit SISFirst.com.

[1]Black Book Research Rankings - "Top Technology Solutions: Ambulatory Surgical Centers" February 2020, "Top Technology Solutions: Ambulatory Surgical Centers" April 2019, "Top Ambulatory Electronic Health Records Solutions: Ambulatory Surgical Centers" April 2018, "Top Electronic Medical Records/Electronic Health Records Vendors" April 2017, & "Top Ambulatory Electronic Health Records Vendors Comparative Performance Result Set of Top EHR Vendors," May 2016.

SIS, the SIS logo, and Surgical Information Systems are trademarks of Surgical Information Systems, LLC. AmkaiSolutions, AmkaiCharts, AmkaiOffice, and AmkaiAnalytics are trademarks of Amkai LLC. AdvantX, Vision, and SurgiSource are trademarks of SourceMedical Solutions, Inc. Other company and product names may be trademarks of their respective owner.

The Business Analyst is a key member of the Product Management team who owns the vision, direction, and overall management of SIS portfolio of solutions. The Business Analyst acts as the domain expert and primary relationship manager with customers and stakeholders, ensuring that the product brings customers' needs and wants to life in a competitive solution that retains customers and attracts new ones. The Business Analyst directs priorities to the Agile team, facilitates communication within the cross-functional team, eliminates blockers the Agile team can't solve, and escalates risks and decisions to senior leadership as needed. As a results-oriented leader, the Business Analyst drives the team to deliver maximum value to customers.

The Product Management team has the overarching responsibility for providing strategic direction and vision for the product area, developed with customers (external and internal) and partners to innovate solutions that meet market needs. The team balances investment, time, and the value / impact of product priorities of all products and services to create a winning platform that delights customers and ensures a superior experience with the company.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Identify and define new products, features, and services for our market, balancing long- and short-term goals. Activities include: assessing and confirming market needs; conceptualizing products, features, and services to meet these needs; managing the activities necessary to deliver a new product / product release; collaboration with sales, services and marketing teams to ensure products and services are successfully launched to market.
• Based on customer and market feedback, provide Development with prioritized product and feature definition, user benefits, acceptance criteria, and high-level workflows. Create User Stories and UI concepts working closely with the Product team, UI consultants, and Development. Maintain governance over priorities and changes.
• Gather and analyze competitive intelligence and translate into messaging and/or action plans.
• Contribute to thought leadership in the industry, with our customers and internal teams.
• Stay current with all technology, regulatory, and operational changes that affect the market, product, services, and roadmap.
• Contribute to buy vs. partner vs. build decisions.
• Collaborate with partners, customers, and internal / external stakeholders. Lead and/or contribute to go-to-market activities. Support the resolution of scope and other issues impacting delivery of project and programs.
• Maintain a positive, results-orientated work environment; build partnerships; model teamwork and a high-communication culture; advocate high quality results and best practices.
• Experience working with business processes and re-engineering
• Knowledge of healthcare based applications
• Ability to be flexible and work analytically in a problem-solving collaborative environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent customer service skills
• Strong organizational, multi-tasking, and time-management skills
• Must be detail oriented and able to follow through on issues to resolution
• Must be able to act both independently and as a team member
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

EDUCATION DESIRED:

Bachelor's Degree

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

• 3+ years' experience working in product-oriented role in a healthcare IT environment (support, implementations, marketing analyst/manager, business development, sales engineer, etc.) or 2+ years' experience in a Product Management role (product owner, business analyst)
• Detailed understanding of healthcare industry and clinical environments
• Must have either experience working with an EHR or Revenue Cycle Services
• Experience with Agile methodology / Pragmatic Marketing; certifications desired
• Proven experience leading cross-functional teams that deliver results in a fast-paced, entrepreneurial environment
• Experience working with customers (1-on-1 and in focus group settings) to elicit requirements, define high level product deliverables, priorities, and workflows
• Strong writing, verbal and presentation skills
• Demonstrates logic and creatively when solving problems
• Exercises judgment with respect to managing priorities, resources and risk
• Excellent communication (written and oral) and interpersonal skills
• Results oriented mindset and flexible thinking in how you approach problems and work with customers to imagine solutions
• Experience with tools that support the Agile team (Aha!, TFS/VSTS) and used for customer management (Salesforce)
• Proficient in all Microsoft Office applications
• Must have a minimum of 40Mbps internet download speed to effectively run SIS Systems

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses.

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V are encouraged to apply.

At this time we are unable to sponsor H1B candidates

Keywords: Source Medical, Alpharetta , Business Analyst, Other , Alpharetta, Georgia