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Continuous Improvement Business System Partner

Company: Owens & Minor, Inc.
Location: Alpharetta
Posted on: June 7, 2021

Job Description:

At Owens & Minor, our Mission is simple: empowering our customers to advance healthcare. Our teammates continue to play an essential role in the global fight against COVID-19 by working to ensure our healthcare customers have what they need, when they need it, enabling them to focus on the critical task of providing patient care. As a Fortune 500 company with over 15,000 teammates in over 70 countries, Owens & Minor remains laser-focused on delivering on our Mission throughout COVID-19 and beyond. Our $9-billion business includes our Global Solutions and Global Products segments, with core offerings structured across three pillars of excellence: Products, Services, and Distribution.

Our people are the power that propels us. As we continue to navigate unprecedented circumstances, teammate safety remains our top priority, and all of our facilities have implemented enhanced safety and sanitation protocols. Just as our teammates are dedicated to empowering healthcare around the world, Owens & Minor is dedicated to providing the kind of culture and benefits that empower teammates to grow their careers and enjoy the rewarding work they do every day.

Owens & Minor benefits are applicable to Full Time Regular and Permanent Teammates, and include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company


Partners with assigned business unit leadership teams to lead the strategic plan as it relates to the company's Continuous Improvement Business System. Develops, deploys, and progresses to maturity the business system roadmap across assigned business units and grows the adoption of the Continuous Improvement Business System for maximum impact and cultural transformation across the company. Works with assigned business unit leadership teams to align and execute against the Continuous Improvement Business System strategy, and fosters the creation of a continuous improvement culture that achieves business goals. Business units include: Medical Distribution, Global Products, Services, and Home Health Care.

Core Responsibilities

  • Partners with assigned business unit leadership teams to identify, develop, and deliver key performance indicators (KPI's) throughout the organization aligned to business unit and company-wide objectives.

  • Leads the development of Continuous Improvement capabilities throughout assigned business unit, driving all Key Performance Indicators (KPI's) aligned with profitable growth. Cultivates an action-biased culture of continuous improvement to improve business KPI's and achieve business objectives aligned to corporate goals.

  • Leads through facilitation, and enables the implementation of the Continuous Improvement (CI) Business System within assigned business unit.

  • Establishes and matures a Lean Management System (tiered daily accountability, visual management, gemba walks, leader standard work, etc.) and other coaching tools to transform the culture.

  • Works with functional teams to streamline processes that improve business objectives, with a specific focus on the customer experience, efficiency, and profitable growth.

  • Provides support to develop Lean expertise and capability within the organization at all levels.

  • Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change.

  • Provides regular, ongoing reporting and communications to commercial, functional, and Business System leadership regarding maturity of the CI Business System.

  • Collaborates with other CI Business System teammates to leverage and share best practices, and drive improvements to the CI Business System Roadmap, tools, and technology.

  • Ability to travel up to 50% , domestic and international

Qualifying Experience

  • Bachelor's Degree, preferably in related field (Engineering, Sciences, Continuous Improvement, Process Improvement, Project Management, Business, etc.); Master's Degree preferred

  • 10 or more years of process improvement, continuous improvement, and/or project management experience

  • 8 or more years of experience implementing Lean based business systems

  • Leadership experience in commercial, finance, operations, supply chain, product management, or program management functions highly preferred

  • Or any combination of education and experience to meet the above requirements

Additional Knowledge and Skills

  • Hands on track record of implementing successful Lean-based business systems: Strategy Deployment, X-Matrix facilitation, A3 Thinking, Lean Leadership (Daily Management, Visual Management, Gemba Walks, Leader Standard Work), Value-Stream Mapping, Kaizen events

  • Proven track record for developing, training, and coaching teams

  • Healthcare experience a plus

  • Change Management, and ability to act as an influential change agent

  • Microsoft Office expertise


If you feel this opportunity could be the next step in your career, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Owens & Minor is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

Keywords: Owens & Minor, Inc., Alpharetta , Continuous Improvement Business System Partner, Other , Alpharetta, Georgia

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