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Business Process Analyst

Company: Fiserv, Inc.
Location: Alpharetta
Posted on: June 8, 2021

Job Description:

What does a great Business Process Analyst for Fiserv?

Would you like to be a part of Intelligent Automation Center of Excellence for the world's largest Fintech? --- We are an internal transformation team sponsored by the companies C- Level to establish capabilities in intelligent automation, build an automation technology stack and lead global transformation programs with Automation and Design Thinking as a key lever. We are looking for smart and motivated candidates to join our Intelligent Process Automation team. As a business analyst on the team, you can expect to work with the project lead in driving end-to-end process automation/optimization projects and apply the right tools to solve critical business problems.

You're the kind of person who can:

  • Work on transformation projects and deliver solutions to the business that drive meaningful impact in terms of savings, additional revenue, quality improvements, and/or client satisfaction
  • Active role in process discovery, analysis, and optimization
  • Partner with project lead on solution design for automation including workflow automation, OCR/ICR, NLP, ETL, Virtual Agent etc.
  • Part of agile development and delivery team; will provide on the job learning on agile delivery, agile ceremonies etc. in an onsite/offshore model
  • Support deployment and testing of low tools to our processes (e.g. Appian, Alteryx, Smartsheets etc.)
  • Engage with Business partners to conduct discovery and design workshops
  • Build knowledge/ get certified in Intelligent Automation tools

Basic Qualifications for Consideration :

  • Bachelor's degree in technology, business and/or operations or high school diploma/GED
  • Minimum of 5 years of relevant work experience in Financial Services, Technology or Consulting organization
  • Familiarity with intelligent automation and cognitive platforms in Workflow Automation, ICR/OCR, ETL Tools such as Appian, Alteryx
  • Good verbal and written communication
  • Willingness to learn, logical thinking, attention to detail, adaptability, ability to multi-task and manage timely deliverables
  • Comfort with data, and ability to be data-driven, fact-based, and have a detail-oriented approach to analysis and problem solving
  • Proficiency in Microsoft Office Suite (MS Excel, MS PowerPoint, MS Word, MS Visio)
  • Experience with Agile methodologies and Design Thinking is a plus

Life moves fast.

And as it does, we know most people aren't thinking about "financial services" But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today.

The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

We welcome and encourage diversity in our workforce.

Fiserv is an equal opportunity employer/disability/vet

Apply Now

Keywords: Fiserv, Inc., Alpharetta , Business Process Analyst, Other , Alpharetta, Georgia

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