Job ID 2021-10688 Date posted 05/08/2021 Locations Alpharetta,
More information about this job:
FM Global is a leading property insurer of the world's largest
businesses, providing more than one-third of FORTUNE 1000-size
companies with engineering-based risk management and property
insurance solutions. FM Global helps clients maintain continuity in
their business operations by drawing upon state-of-the-art
loss-prevention engineering and research; risk management skills
and support services; tailored risk transfer capabilities; and
superior financial strength. To do so, we rely on a dynamic,
culturally diverse group of employees, working in more than 100
countries, in a variety of challenging roles.
Atlanta Operations has an immediate opening for a Field
Engineering Assistant (FEA). Under general supervision, the Field
Engineering Assistant provides complete administrative and
technical support to a team of Field Engineering and/or
The incumbent's main responsibility is to assist our field
consultants in maximizing their time with our clients while
developing positive relationships with consultants, Operations
Chief Inspector (OCI)/Group Manager Field Engineering (GMFE),
Manager Office Engineering and Training (MOET), Operations
Engineering Manager (OEM), and Engineering Processing Manager
The Field Engineering Assistant will organize, prioritize, plan
efficient travel and schedule client visits for a team of field
consultants. FEAs maintain individual field consultants daily work
calendars by ensuring there is an efficient and balanced workload.
The FEA will run reports, ensure visit orders are completed,
closed, and may distribute letters as advised by field consultants.
The FEAs are the liaisons between the office and
Jurisdictional/Engineering field staff.
Incumbents interact with clients and brokers daily. In many
cases, they are the first contact that local site managers have
with FM Global/AFM. Incumbents require strong customer service
Incumbents are tasked in the field operations to support
engineering teams, work assignment, plan review, jurisdictional and
office engineering functions.
- Excellent computer skills particularly Microsoft Word, Outlook,
Excel and PowerPoint
- Self-motivated and team-oriented
- Attention to detail and proofreading skills
- Strong problem-solving capability
- Strong planning and organizational skills with ability to
prioritize tasks and meet deadlines
- Excellent customer service skills, interpersonal and
communication skills; oral and written
- Ability to multi-task
- 4 year College Degree/Bachelors
- Minimum 2 years administrative experience supporting a work
group and/or manager. Project coordination experience
This role requires simultaneous attention to many details,
evaluating complex situations, and the ability to work with FM
Global employees and clients. Excellent language skills, both oral
and written are necessary. Much time is spent contacting clients to
schedule client visits for the field consultants. The successful
candidate is detail oriented and has excellent organizational,
problem-solving and decision-making skills.
We offer our employees a wide range of benefits including career
long learning opportunities, tuition reimbursement, 401 (k),
pension, flexible schedules, rich health and well-being programs,
generous time off allowances, volunteer days and so much more!
FM Global is an Equal Opportunity Employer and is committed to
attracting, developing, and retaining a diverse workforce.