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Network Administrator

Company: Ingenico Group
Location: Alpharetta
Posted on: June 8, 2021

Job Description:

Summary: The Network Administrator will perform all tasks and functions for the Ingenico NAR and Operations.

Essential Functions/ Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sets up and maintains IT infrastructure including Windows servers, backup systems, network hardware, audio video systems, camera systems, door access systems, phone systems, etc.
  • Switch, Router, Firewall and networking experience is plus.
  • Operates as a key IT team member providing support to other IT functions as required.
  • Creates and maintains documentation for all Infrastructure, network and related systems.
  • Maintains and improves the security and performance of all systems.
  • Utilizes problem solving skills, analytical thinking and troubleshooting expertise to identify, troubleshoot and repair network and system issues.
  • Supports and assists efforts to meet key performance indicators (e.g., performance, availability, capacity)
  • Participates in the after-hours on-call rotation schedule to provide L1 and L2 support
  • Supports and assists with the execution of disaster recovery and business continuity processes and events.

Competencies/Skills Requirements:

  • Must be able to work with multiple priorities in a fast paced environment.
  • Expert knowledge in installing, configuring and troubleshooting MS Windows-based desktop operating systems
  • Knowledge of IT infrastructure, network, and directory services.
  • Knowledge of the LAN/WAN technologies and strong troubleshooting skills.
  • Knowledge of, and ability to, implement information technology security methods, practices and equipment.
  • Experience configuring, and supporting Microsoft server operating systems.
  • Knowledge of wireless infrastructures and Cisco WAP and controllers.
  • Experience with Enterprise VoIP systems.
  • Knowledge and ability to maintain, update and trouble shoot data and voice communications across the company.
  • Experience managing multiple priorities and projects
  • Network certifications are a plus.
  • Excellent documentation skills
  • Expert level use of Visio and MS office.

Supervisory Responsibility: This position has no supervisory responsibilities.

Required Education / Experience Requirements:

  • Degree/Diploma in an IT-related field with a minimum or 4 years of experience supporting and troubleshooting desktop systems, Windows servers and network infrastructure.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment: Normal office setting environment, may occasionally lift up to 50 lbs of computer equipment.

Travel: Occasional local travel.

AAP/EEO Statement: Ingenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: Ingenico Group, Alpharetta , Network Administrator, Other , Alpharetta, Georgia

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