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Program Management Advisor

Company: Fiserv, Inc.
Location: Alpharetta
Posted on: June 9, 2021

Job Description:

What does a great Program Management Advisor do?

You will be responsible for leading and organizing initiatives designed to improve operating practices in support of the Global Enterprise Solutions organizational strategy and objectives. The portfolio of programs led by the Program Manager will include implementing business processes for a Franchise Market Strategy, improving Sales To Revenue Attainment, creating a Billing Governance structure, and establishing a Global Implementations Model. You will have an opportunity to document business practices and procedures, develop current vs. future state process maps, design ongoing business processes and establish KPIs & supporting management reporting. The ideal candidate will have program management experience and a self-driven attitude to support a dynamic, growing business. The goal is to ensure that all programs deliver the desirable financial results to the Global Business Solutions organization.

As a Program Management Advisor, you can look forward to:

  • Supporting process mapping, design, documentation, execution and governance

  • Documenting business practices and procedures

  • Assisting in the development, distribution and presentation of reports, memos, meeting notes & logistics, and briefings

  • Analyzing data to find meaningful and actionable trends to assist in process development, decision making and to establish KPIs

  • Organizing programs and projects in accordance with the mission and goals of the organization

  • Developing, leading and coordinating project schedules that manage resources and information

  • Driving feedback sessions with sales, account management, sales operations, product and marketing to validate program effectiveness

  • Developing an evaluation method to assess program strengths and identify areas for improvement

  • Implementing and managing changes and interventions to ensure goals are achieved

  • Meeting with stakeholders to make communication easy and transparent regarding issues and decisions

  • Analyzing program risks

  • Producing accurate and timely reporting of program status throughout its life cycle

Basic qualifications for consideration:

  • Minimum 5 years project/program management experience

  • Experience with Microsoft Office suite and Visio

  • Process mapping and design experience

  • High school diploma or equivalent is required

Preferred qualifications for consideration:

  • Bachelor's degree

  • Strong understanding of product development through sales fulfillment concepts in a fintech environment a plus

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

The Merchant Joint Ventures and Acquirer Processing business brings to bear the transformative combination of Fiserv and First Data to deliver extraordinary value to merchant customers. One of the foundational strengths of our company is the size and scope of our acquiring processing capabilities. These products and services are widely used by many channels that serve merchants -- both directly and indirectly. With the proliferation of payment providers in the marketplace, we are at the forefront of growth and innovation. Fiserv has established our Acquirer Processing Capability (APC) as a product line and business. The focus of the APC will be to analyze all areas of our acquirer processing products and services to clearly define costs, volumes, and trends across our direct merchant acquiring channels, merchant Joint Ventures, and acquiring partners. In establishing this product line, our goal is to define strategies for growth, innovation, cost-effectiveness, and greater profitability.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT).

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Apply Now

Keywords: Fiserv, Inc., Alpharetta , Program Management Advisor, Other , Alpharetta, Georgia

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