AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Technical Systems Analyst II

Company: InComm
Location: Alpharetta
Posted on: June 10, 2021

Job Description:


When you think of InComm Payments, think of Innovative Payments Technology. We were founded 25 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 2,500 employees in 30 countries around the world. We own over 386 global technical patents and a network that includes over 500,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

Inside InComm from InComm on Vimeo.

About This Opportunity

We are currently looking for a Technical System Analyst with a passion for DevOps. In this role, you will serve as a technical resource in our Ownership Team. You will use your technical expertise for operationalizing and monitoring applications by setting up monitoring and alerting systems. You must possess the communication and leadership skills needed to own/support applications.


  • Establish working relationship across matrix partnerteams viz Operational, DEV, QA, Performance and business partners.
  • Support after-hours coverage/escalation& support on-call rotation.
  • Exhibit customer centric approach with ability to effectively interact with users of all levels.
  • Create operational dashboard and other metrics based on system logs, database SQL queries.
  • Automate manual processes that can be automated. Script and automate several core processes using Ansible, Jenkins, GitLab, Terraform - to improve application efficiency while ensuring highest platform availability.
  • Maintain/monitor the company's applications in cloud infrastructure.
  • Work with the Performance Analysis team and implement recommend improvements by leveraging various performance analysis tools such as Dynatrace, JMeter, Lisa and various other monitoring tools such as OpsView and Splunk.
  • Engage with Change management & development team to coordinate releases.
  • Engage with Incident response team to proactively troubleshoot any issues adhering to ITIL standards.
  • Conduct and document RCA's, coordinate resolution for applications and present relevant data driven metrics.
  • Adapt to a dynamic work environment and make independent decisions while keeping management informed.


  • 3+ years of experiencesupporting and operating enterprise applications
  • Expertise in working in environment that support Object Oriented Programming and Design principles.
  • Experience in writing Relational SQL/Database, Automation Tools, Windows, Linux Systems is required. Experience working with any of the tools like LISA, JMeter, Ansible, Jenkins, GitLab, Terrafom is plus.
  • Good understanding Spring and REST/SOAP services, Spring Boot and microservices experience. Working in an ITIL and/or agile environment.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

  • This position is eligible for the Employee Referral Bonus Program - Tier III


Keywords: InComm, Alpharetta , Technical Systems Analyst II, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds