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Services Business Analyst

Company: Allscripts
Location: Alpharetta
Posted on: June 12, 2021

Job Description:

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

  • This can be a Remote Opportunity*


  • As a sales quote support/Business Analyst specialist you will assist with the development of Sales quotes on various projects. You will quote Allscripts product line in relation to creating, analyzing, pricing and quoting based on customer requirements.
  • You will be responsible for working with the sales team and services managers. This position will be directly responsible for pricing implementation, generating competitive analyses and strengthening overall service margin and drive day-to-day operations of the Quotations department.
  • This position is also responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company technical services as well as team members.
  • The main role includes providing sales quotes to customers by utilizing methodology and technical knowledge for the preparation of quotation packages.

Job Description:

  • Expediting salesforce cases and Updating notes in system
  • Prepare required accurate and timely services quotes, using word
  • Recognize the need for ancillary charges (custom/small package/add-ons/3rd party) and add to the quote.
  • Apply specific margins / variables as determined by company policies.
  • Search for accurate item code numbers
  • Communicate with multiple SMEs to gather project scoping and resource needs.
  • Manage expedited orders as necessary with appropriate since of urgency.
  • Work well under pressure to meet deadlines
  • Write and organize Statemen Of Work (SOW)
  • Strong grammar skills, such as spelling, sentence structure, and punctuation beyond automatic spell checking.

Required Skills

  • Experience level 3 to 5 years
  • Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies.
  • Knowledge of Salesforce
  • Ability to coordinate with various entities at the same time.
  • Ability to effectively establish rapport, present information and respond to questions from managers, and internal clients;
  • Ability to solve practical problems and
  • Ability to manage and maintain several cases for various quotes at the same time.
  • Strong business and technical background preferred.
  • Sales quoting, working with contracts or similar background a plus.
  • Proficient in word and excel
  • Healthcare experience preferred


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

Visa Sponsorship is not offered for this position

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Keywords: Allscripts, Alpharetta , Services Business Analyst, Other , Alpharetta, Georgia

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