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Windows Endpoint Remote Access Specialist

Company: Morgan Stanley
Location: Alpharetta
Posted on: June 12, 2021

Job Description:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

The End User Endpoint Platform Team is committed to delivering enterprise class Windows Desktop builds to the firm. The team is responsible for all aspects of the design, configuration and integration of Windows Desktops and Laptops remote access.

We are looking for a person to be able to contribute to many of the on-going initiatives in some of these areas with the main area of focus the integration of our current Laptop VPN solution and the next generation of our Laptop remote access strategy. The candidate will have a very strong technical foundation, a strategic mind-set, great communication skills and the ability to collaborate well with others in a truly global team. The core responsibilities of this position include:

  • Engineer/sustain existing/new endpoint related technologies into the firm.
  • Ensure products meet the necessary security, supportability, performance requirements.
  • Ensure we meet the business's expectations around user experience
  • Create, review, maintain and update documentation.
  • Provide 3rd line support to investigate & troubleshoot root causes.
  • Dissemination of knowledge amongst peers.

Must Have Skills Set:

Expertise with common Laptop VPN solutions such as Always-on-VPN, ZScaler, AnyConnect.

Extensive experience with Enterprise traffic management solutions.

Server hardware Knowledge and management in an enterprise environment.

Knowledge of common Windows Infrastructure AD/GPO/DNS/PKI/CA/RADIUS/NPS.

Deep technical understanding of Windows operating systems up to and including Windows 10/Server 2019.

Strong troubleshooting mind-set (i.e. parsing event logs, SysInternals tools, analyzing memory dumps etc)

Experience of automating workflows and providing self service capability.

Advance scripting skills with PowerShell.

Experience designing technical solutions to meet complex business requirements.

Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks).

Desired Skills Set:

  • Experience of Windows 10 Modern Management
  • Zero Trust Remote access
  • Development Experience

Keywords: Morgan Stanley, Alpharetta , Windows Endpoint Remote Access Specialist, Other , Alpharetta, Georgia

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